Sql Database Support Engineer

Cre8Work; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in South Africa is seeking a Junior SQL & ERP Support specialist. This role involves critical support for ERP systems and SQL databases, focusing on data integrity, performance optimization, and customer service. Candidates should have a background in SQL administration, ERP SAGE, and strong problem-solving skills.

Qualifications

• At least 4 years of experience in SQL database administration.
• Hands-on experience with ERP SAGE and SQL performance tuning.
• Skilled in server management and troubleshooting.

Responsibilities

• Maintain data integrity and optimize system performance.
• Ensure security of SQL databases and contribute to customer satisfaction.
• Support ERP and Database SQL Engineer.

Skills

Analytical skills

Problem-solving

Communication

Teamwork

MS Power BI

Job description

Purpose of job : As a Junior SQL & ERP Support specialist, you will play a critical role in supporting the ERP and Database SQL Engineer to ensure the efficient operation of our ERP systems and SQL databases.

Your responsibilities include maintaining data integrity, optimizing system performance, ensuring security, and contributing to customer satisfaction, system uptime, and reporting requirements.

Minimum requirements / qualifications and / or experience

• At least 4 years of proven experience in SQL database administration.
• Hands-on experience with ERP SAGE, including system configuration, maintenance, and upgrades.
• Proficiency in performance tuning, security, and troubleshooting of SQL databases.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork skills.
• MS Power BI report writing capabilities.
• Nutanix experience is an advantage.

Competencies required :

Knowledge : Computer knowledge, troubleshooting, server management, project management, networking, security, patching solutions, dealing with third-party vendors, recovery and disaster recovery, helpdesk and ticket prioritization.

Maintenance Skills : Ability to complete tasks independently, communicate effectively with staff, work under pressure, be a team player, fault find, think creatively for solutions.

Attitude / behavioral requirements (mandatory):

1. Independent: capable of completing tasks without constant supervision.
2. Thinker: able to think creatively, foresee, and prevent current and future IT problems.
3. Team player: able to collaborate effectively.
4. Hard worker: willing to go the extra mile.
5. Work ethics: uphold customer values and culture.
6. Responsibility: own tasks and admit mistakes.
7. Self-improvement: driven to enhance personal and customer experience.
8. Service provider: committed to providing excellent service to staff and completing all duties.