Sports & Leisure Centre Manager

Kendrick Recruitment; George; On-site; ZAR 500,000 - 600,000; Full time

Job summary

A luxury hotel in George, Western Cape, is seeking an experienced Sports & Leisure Centre Manager. The ideal candidate will lead engagement and activities for guests, ensuring exceptional service and compliance with health standards. Applicants should have a strong background in hospitality management and knowledge of leisure activities. This role requires excellent leadership and problem-solving skills, with a willingness to work flexible hours.

Qualifications

• Minimum of 3 years’ experience in a supervisory or managerial capacity within a 5-star hotel or sports facility.
• Strong knowledge of various leisure and sporting activities.

Responsibilities

• Develop and execute engaging activities for guests and members.
• Oversee daily operations of the Sports & Leisure Centre and manage a high-performing team.
• Ensure all facilities meet health, safety, and quality standards.

Skills

Leadership

Time management

Customer service

Organisational skills

Problem-solving

Education

Grade 12 or equivalent

Diploma in Sports or Club Management

Tools

MS Office Suite

Job description

Overview

Sports & Leisure Centre Manager | Luxury Hotel | George, Western Cape

Salary : Negotiable Depending on Experience

Kendrick Recruitment is currently seeking an experienced and dynamic Sports & Leisure Centre Manager for a luxury hotel based in George, Western Cape. This role is ideal for a proactive and enthusiastic individual with a passion for sports, leisure, and guest engagement.

This is an exciting opportunity for a hospitality professional to take the lead in delivering exceptional leisure experiences within a luxury hotel environment.

Minimum Requirements

• Grade 12 or equivalent (required)
• Diploma in Sports or Club Management (advantageous)
• Valid driver’s licence (advantageous)
• Minimum of 3 years’ experience in a 5-star hotel, resort gym, or sports / golf club in a supervisory or managerial capacity
• Strong knowledge of various leisure and sporting activities (e.g. children’s programming, golf, tennis, cycling, hiking)
• Understanding of local and national health and safety regulations
• Proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint) and ERP systems

Key Responsibilities

• Develop and execute engaging, innovative activities for guests and members to drive participation and revenue
• Plan and implement vibrant seasonal and festive programmes tailored to a diverse clientele
• Lead marketing and communication efforts to promote leisure activities and maximise visibility
• Stay informed on trends in resort-based leisure to ensure offerings remain fresh and competitive
• Ensure all leisure facilities meet health, safety, and quality standards
• Oversee the daily operations of the Sports & Leisure Centre and Kids Club
• Manage departmental budgets and ensure financial goals are met
• Recruit, train, mentor, and manage a high-performing team
• Oversee administrative tasks such as stock control, ordering, and inventory
• Deliver consistently high levels of guest satisfaction through exceptional service
• Handle guest feedback and complaints in coordination with Guest Relations and monitor feedback platforms (e.g. Medallia, TripAdvisor)
• Coordinate specialist childcare services where required (including babysitting and care for special needs)

Required Competencies

• Excellent time management and organisational abilities
• Strong leadership and interpersonal skills
• Clear and professional communication, both verbal and written
• High attention to detail, resilience, and reliability
• Effective problem-solving skills
• Friendly, professional, and guest-focused attitude

Additional Requirements

• Physically fit and capable of meeting the demands of the role
• Willingness to work extended hours, including weekends and public holidays, as operationally required