Specialist: Systems Engineer-Backup - Western Cape

BCXP; Bellville; Hybrid; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a skilled Systems Engineer to manage and optimize their backup systems. This role involves installing, maintaining, and troubleshooting backup software, ensuring compliance and system integrity, and participating in disaster recovery exercises. The ideal candidate will have a solid background in Information Technology, with relevant certifications and experience in system engineering. Join a forward-thinking company that values innovation and offers a hybrid work environment, providing you with the flexibility to excel in your career while contributing to vital business operations.

Qualifications

• 5 years’ system engineering experience or 7 years with Grade 12.
• Certifications in NetBackup, Veeam, and VMware are essential.

Responsibilities

• Install and maintain backup software, ensuring optimal performance.
• Analyze backup infrastructure and recommend improvements.

Skills

Troubleshooting

ICT Knowledge

Infrastructure Technology

Problem Solving

Education

NQF Level 6: 3-year Degree/Diploma/National Diploma in Information Technology

NQF Level 4: Grade 12 National Diploma

Tools

NetBackup 8.2

Veeam with replication

Veritas appliance

VMware

vSphere

Microsoft Windows

Linux

Job description

Key Deliverables / Primary Functions

• Install, maintain, update, and administer Backup software.
• Perform backup changes using Change Management process and ensure all backups are properly run and completed within the agreed backup windows.
• Diagnose Backup platform issues and troubleshoot the environment for optimal performance.
• Administer the Backup Systems.
• Analyze backup infrastructure and recommend improvements to meet business needs and future capacity.
• Manage resolution of complex problems, interfacing with support resources within the organization and from the supplier community, providing root cause analysis and remediation to mitigate risk.
• Evaluate and apply software upgrades and support packs as needed to resolve production issues and ensure compliance and system integrity.
• Review and audit existing backup schedules, policies, and operational considerations; recommend and establish best practices to ensure regulatory compliance.
• Create and update documentation, including backup & restore reports (SLA, Job status, Capacity, etc.).
• Document operational best practices, processes, and procedures related to the backup environment, and recommend procedural improvements for operational optimization and better service levels.
• Participate in disaster recovery exercises to ensure high reliability and efficiency.

Core Functional Skills & Capabilities

• Troubleshooting
• ICT Knowledge
• Infrastructure Technology
• Problem Solving

Core Behavioral Competencies

• Job Match
• Applying Expertise & Technology
• Deciding & Initiating Action
• Following Instructions & Procedures
• Working with People

Minimum Qualifications

• NQF Level 6: 3-year Degree/Diploma/National Diploma in Information Technology or Computer Science
• NQF Level 4: Grade 12 National Diploma

Additional Education - Preferred / Advantage

• NQF Level 6: 3-year Degree/Diploma/National Diploma in Engineering

Experience

• 5 years’ system engineering experience.
• Alternatively, 7 years’ system engineering experience if holding a Grade 12 qualification.

Certifications

• NetBackup 8.2 certification.
• Veeam with replication certification.
• Veritas appliance certification (Flex and Access).
• VMware and vSphere certifications.
• Microsoft Windows and Linux certifications.
• ITIL Foundation.

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Span of Control: 0
• Level of Engagement: Operational/Technical/Management

Special Requirements / Employment Conditions

• Ability to cope under pressure.
• Ability to work extended/long hours as required.

Workplace / Physical Requirements

• Hybrid Remote Worker.
• Billable.

BCX is an equal opportunity employer, and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, including people with disabilities, while building an inclusive workforce that embraces diversity.