Specialist Senior Analyst

Believe Resourcing; Cape Town; On-site; ZAR 961 000 - 1 132 000; Full time

Job summary

An established industry player is seeking a dynamic and motivated individual to provide high-quality systems support within its ICTS division. This role focuses on enhancing the university's administrative systems, working closely with super-users and development staff to ensure optimal performance. With a strong emphasis on collaboration and continuous learning, the position offers a chance to make a significant impact on user experience and operational efficiency. If you are passionate about systems analysis and eager to contribute to a forward-thinking environment, this opportunity is for you.

Benefits

Relocation Assistance

100% discount on education for staff

90% discount for direct family members

Structured package to benefit your bottom line

Qualifications

• 8+ years of business/systems analysis experience including project-based work.
• Strong knowledge of systems analysis, design, and SDLC.

Responsibilities

• Deliver high-quality systems-based support to customers.
• Develop and maintain application code and customizations.

Skills

Systems Analysis

Project Management

Communication Skills

Software Support

SDLC

Education

Post-secondary qualification at NQF level 7

NQF level 6 with additional relevant experience

Job description

One of the leading universities in South Africa

What they can offer you :

• Relocation Assistance
• 100% discount on education for the staff member & 90% for direct family members
• Structured package to benefit your bottom line

Package

R961360 to R1 131 011

About You

Are you dynamic, motivated and passionate about delivering high-quality systems-based support to your customers? Apply your communication and software support skills and experience in the Systems Division (SD) within ICTS. The division is responsible for operations, performance and support for the university’s administrative systems, covering student, financial, research and human resource administration. The division is focused on ensuring that university derives value from its administrative systems. In doing so, it provides 2nd and 3rd level support to the service desk functions, and identifies, analyses and delivers support for new business requirements and new opportunities in the delivered software. Systems analysts work closely with super-users focused on all facets of university administration, and with systems development and infrastructural support staff within ICTS. The position requires a person who is willing to collaborate with staff in the eRA (electronic Research Administration) support team and super users to gain knowledge about existing processes and technologies as well as constantly learn about new technologies that will improve current processes or the user experience. The main purpose of this position is to develop and maintain the application code (including delivered ERP code and customizations), producing high-quality results in a professional, efficient, and service-orientated manner.

Requirements :

• At least eight years’ relevant business and / or systems analysis experience including project-based work
• A relevant post-secondary qualification at NQF level 7, or at NQF level 6 with one years’ additional relevant experience in a system support environment
• Strong systems analysis and design knowledge and experience
• Solid skills and experience using the Systems Development Life Cycle (SDLC)
• Proven ICT project management experience (certification in PMBOK, Prince 2 etc. would be advantageous)
• Experience with UCT administrative systems and / or relevant certification in these systems will be an advantage.