Specialist sales associate omni (120hr) - Foschini - Cresta

TFG (The Foschini Group); Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Join a dynamic team at TFG, a leading retail brand, as a sales ambassador. You'll be responsible for delivering exceptional customer experiences, meeting sales targets, and staying on top of the latest trends in fashion and décor. Ideal candidates will be target-driven and possess a strong ability to build customer loyalty.

Qualifications

• Essential qualifications include Grade 12 (Matric).
• Target-driven and passionate about customer interactions.
• Strong communication skills both verbal and written.

Responsibilities

• Provide excellent customer experiences and exceed expectations.
• Track sales performance against targets actively.
• Assist with stock replenishment and stay updated with product trends.

Skills

Passion for people

Target-driven

Verbal communication

Written communication

Multitasking

Independent work

Proactive attitude

Attention to detail

Customer loyalty building

Negotiation skills

Selling skills

Education

Grade 12 (Matric)

Job description

Responsibilities

• Being an ambassador for our brand and offering an exceptional customer experience.
• Exceeding customer expectations by identifying and providing the best possible solutions.
• Actively tracking sales performance against targets.
• Selling a diverse product range and staying updated with the latest décor and fashion trends.
• Seeking out opportunities for new sales.
• Assisting with stock replenishment to ensure the store is always ready for customers.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passion for people is essential.
• Target-driven and focused on results.
• Good verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to work independently.
• Proactive and takes initiative.
• High attention to detail.
• Builds customer loyalty.
• Delivers excellent customer service.
• Navigates customer challenges effectively.
• Negotiation and selling skills.

Behaviours

• Adheres to standards to ensure quality and compliance.
• Actively seeks opportunities for continual improvement.
• Analyzes complex situations for effective decision-making.
• Demonstrates drive and perseverance.
• Consistently meets customer expectations with exceptional service.
• Uses structured planning and organization.
• Builds relationships and networks effectively.

Note: Preference will be given to candidates from designated groups in accordance with the Employment Equity Act.

About Us

TFG is a diversified retail portfolio of 34 brands that inspire customers to live their best lives. We aim to create remarkable omnichannel experiences and are committed to growth and making an industry-wide impact. Join us to explore opportunities across our brands and be part of a purpose-led business that values its people.

About The Team

Foschini has been dressing fashionable South African women for 100 years, supporting and inspiring women to create a better future. We offer stylish, contemporary fashion, from casual wear to accessories, lingerie, footwear, cosmetics, jewellery, and kidswear. Join our energetic and creative team to help deliver the latest trends and bring fashion to life!