Specialist Sales Associate (120hr) - Sterns - Tygervalley (Maternity Cover)

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retailer seeks passionate team members for its Jewellery brand. If you excel in customer service and sales, this role offers an exciting opportunity to boost your career in a dynamic environment. With great growth prospects and a fun team culture, you'll inspire customers while showcasing beautifully crafted jewellery and accessories.

Qualifications

• Must have completed Grade 12 (Matric).
• Passionate about people and customer service.
• Target-driven with strong selling instincts.

Responsibilities

• Deliver exceptional customer service as a brand ambassador.
• Meet and exceed sales targets through effective strategies.
• Maintain stock levels to ensure store readiness.

Skills

Customer service delivery

Negotiation and selling skills

Good verbal and written communication skills

Ability to multi-task in a fast-paced environment

High attention to detail

Education

Grade 12 (Matric)

Job description

Job Description

Are you passionate about our brands and would like to join a leading retailer?

We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have a strong selling instinct and enjoy impressing customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities

• Being an ambassador for our brand and offering an amazing customer experience.
• Exceeding customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against targets.
• Selling a diverse product range and staying updated with the latest décor and fashion trends.
• Searching out opportunities for new sales.
• Assisting with stock replenishment to ensure the store is always ready for customers.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people.
• Target driven and experience focused.
• Good verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently.
• Ability to take initiative.
• High attention to detail.
• Builds customer loyalty.
• Customer service delivery.
• Navigates customer challenges.
• Negotiation and selling skills.

Behaviours

• Adhering to standards to ensure quality and compliance.
• Seeking opportunities for continual improvement.
• Effective decision-making in complex situations.
• Driving and persevering.
• Meeting customer expectations with exceptional service.
• Planning and organizing tasks effectively.
• Relating and networking skills.

Preference will be given to candidates from designated groups in terms of the Employment Equity Act.

About Us

At TFG, our people are our greatest asset. We are an internationally diversified retail portfolio of 34 lifestyle and apparel brands that inspire our customers to live their best lives. Our vision is to create remarkable omnichannel experiences. TFG offers a dynamic workplace with endless growth opportunities across our brands. Join us and make a meaningful impact in the industry.

About The Team

Our TFG Jewellery brand includes leading jewellery stores in South Africa—American Swiss, Sterns, and Galaxy & Co. Perfect for individuals who love a bit of sparkle, these stores offer jewellery and accessories to complement daily outfits with a touch of luxury.