Specialist - Provincial ICT Support - Limpopo

Small Enterprise Development Agency_gov; Limpopo; On-site; ZAR 578,000 - 681,000; Full time

Job summary

The Small Enterprise Development Agency is looking for an ICT administrator to provide essential user support and manage ICT infrastructure. This role includes implementing security measures and handling network-related incidents. Ideal candidates will have relevant qualifications and experience in ICT, with a focus on compliance and service excellence.

Qualifications

• 4 - 6 years experience in an ICT environment, 2 years in implementing ICT projects.
• Experience in network management, scripting, programming, and system administration.
• Knowledge of ICT governance frameworks and quality standards (e.g., COBIT, ITIL).

Responsibilities

• Provide ICT administration and user support services.
• Implement and monitor compliance to ICT policies and security.
• Resolve ICT-related incidents for the Seda Provincial Network.

Skills

Advisory Service

Communication

Analytical

Problem-Solving

Planning & Organising

Performance Driven

Team Work

Adaptability

Basic Computer Skills

Office Management

Education

Matric (NQF Level 4) and National Diploma (NQF Level 6)

Bachelor Degree (NQF Level 7) in ICT

Job description

JOB PROFILE

REPORTING TO Operations Manager

DURATION Twelve (12) Months Contract

JOB GRADE C5 Minimum Midpoint

578 561 680 660

NO. OF INCUMBENTS 1

MAIN PURPOSE OF THE JOB To provide Information and Communication Technology

administration and user support services which includes network

infrastructure, server infrastructure, data communications and

telecommunications systems and resolve ICT related incidents to

ensure proper functioning of the Seda Provincial Network

KEY PERFORMANCE AREAS ❖ Implement and monitor user compliance to ICT policies,

standards, guidelines and procedures in line with approved

Seda’s ICT requirements

❖ Implement Seda’s ICT Infrastructure Security which includes

ICT Disaster Recovery and Service Continuity Plans within the

❖ Implement ICT strategic initiatives in line with Seda ICT

strategic plan

❖ Resolve Seda ICT related incidents within the Provincial

Network

❖ Administer Provincial ICT budgeting and procurement in line

with ICT strategic plan

REQUIRED MINIMUM

QUALIFICATION

❖ Matric (NQF Level 4) and National Diploma (NQF Level 6) in

Information and Communication Technology coupled with

recognised industry certifications

❖ Bachelor Degree (NQF Level 7) in Information and

Communication Technology coupled with recognised industry

certifications as added advantage

REQUIRED MINIMUM WORK

EXPERIENCE

❖ 4 – 6 year’s experience in Information Communication

Technology environment of which 2 years should have been

implementing Information and Communication Technology

related projects

❖ Prior experience in network management, scripting,

programming and system administration

❖ Comprehensive experience as an Information Technology

strategist with a wide variety of skills

❖ Thorough knowledge of the developments in the Information

Technology industry

❖ Understanding of ICT governance frameworks and quality

standards e.g. COBIT and ITIL

❖ Knowledge of ICT acquisition processes and principles

INHERENT JOB

REQUIREMENT

CRITICAL COMPETENCIES

❖ Advisory Service

❖ Communication

❖ Analytical

❖ Problem-Solving & Decision-Making

❖ Planning & Organising

❖ Performance Driven

❖ Team Work

❖ Adaptability & Flexibility

❖ Basic Computer Skills

❖ Office Management

NB: The appointment of candidates will be made in line with SEDA’s Employment Equity Plan. All

applicants should indicate their race, gender and disability status in their curriculum vitae

(CV). Previously Disadvantaged Individuals are encouraged to APPLY. The appointment of

candidates is subject to the verification of all their credentials

(employment history, educational, financial, criminal and any other checks as may be

Only shortlisted candidates will be contacted, and if you have not heard from us

within three months of submitting your application, please consider it unsuccessful.

Proposed offers will be made from Minimum to Midpoint as advertised.

❖ Foreign qualifications must be accompanied by an evaluation report issued by SAQA. It is the

applicant’s responsibility to have all foreign qualifications evaluated by SAQA and to provide

proof of such evaluation report (only when shortlisted).

❖ Applicants should note that any false information contained in their cv and related documents

could result in disqualification and/or summary dismissal.

❖ Please note that by applying for this position, you give SEDA permission to process your

personal information in compliance with POPI ACT.

To apply, please send your CV to [e-mail].

Please state the position you are applying for in the subject line. Closing Date: 14 July 2023

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