Specialist - Provincial ICT Support

Small Enterprise Development Agency_gov; Limpopo; On-site; ZAR 515,000 - 606,000; Full time

Job summary

The Small Enterprise Development Agency is seeking an ICT professional for a 20-month fixed-term contract to provide critical administration and support for ICT services. The role includes managing network infrastructure, implementing security measures, and ensuring policy compliance. Candidates with relevant qualifications and extensive experience in ICT are encouraged to apply, especially those committed to equity and representivity in the workplace.

Qualifications

• 4 – 6 years' experience in an ICT environment.
• 2 years implementing ICT related projects required.
• Understanding of ICT governance frameworks such as COBIT and ITIL.

Responsibilities

• Provide ICT administration and user support services.
• Implement and monitor user compliance to ICT policies and security.
• Resolve ICT related incidents within the Provincial Network.

Skills

Advisory Service

Communication

Stakeholder Engagement

Analytical

Business Acumen

Problem-Solving

Planning

Monitoring

Team Work

Education

Matric (NQF Level 4)

National Diploma (NQF Level 6) in Information and Communication Technology

Bachelor’s Degree (NQF Level 7) in Information and Communication Technology

Job description

JOB PROFILE

Twenty (20) Months Fixed Term Contract

REPORTING TO Operations Manager

DURATION Twenty (20) Months Contract

JOB GRADE C5 Minimum Midpoint

TOTAL CTC. R515 020 R605 906

NO. OF INCUMBENTS 1

MAIN PURPOSE OF THE JOB To provide Information and Communication Technology

administration and user support services which includes network

infrastructure, server infrastructure, data communications and

telecommunications systems and resolve ICT related incidents to

ensure proper functioning of the Seda Provincial Network

KEY PERFORMANCE AREAS ❖ Implement and monitor user compliance to ICT policies,

standards, guidelines and procedures in line with approved

Seda’s ICT requirements

❖ Implement Seda’s ICT Infrastructure Security which includes

ICT Disaster Recovery and Service Continuity Plans within the

❖ Implement ICT strategic initiatives in line with Seda ICT

strategic plan

❖ Resolve Seda ICT related incidents within the Provincial

Network

❖ Administer Provincial ICT budgeting and procurement in line

with ICT strategic plan

REQUIRED MINIMUM

QUALIFICATION

❖ Matric (NQF Level 4) and National Diploma (NQF Level 6) in

Information and Communication Technology coupled with

recognised industry certifications

❖ Bachelor’s Degree (NQF Level 7) in Information and

Communication Technology coupled with recognised industry

certifications will be an added advantage

REQUIRED MINIMUM WORK

EXPERIENCE

❖ 4 – 6 years experience in an Information and Communication

Technology environment, of which 2 years should have been

implementing Information and Communication Technology

related projects

❖ Prior experience in network management, scripting,

programming and system administration

❖ Comprehensive experience as an Information Technology

strategist with a wide variety of skills

❖ Thorough knowledge of the developments in the Information

Technology industry

❖ Understanding of ICT governance frameworks and quality

standards e.g. COBIT and ITIL

❖ Knowledge of ICT acquisition processes and principles

CRITICAL COMPETENCIES

❖ Advisory Service

❖ Communication

❖ Stakeholder Engagement

❖ Analytical

❖ Business Acumen

❖ Problem-Solving & Decision-Making

❖ Planning & Organising

❖ Monitoring & Evaluation

❖ Performance Driven

❖ Team Work

❖ Adaptability & Flexibility

❖ Policy Adherence

❖ Negotiation

❖ Basic Computer Skills

❖ Office Management

NB: It is the organization’s intention to promote equity and representivity in terms of race,

gender and people living with disability as per the set numerical targets contained in the

organizational Employment Equity Plan (EE Plan). To ensure compliance and successful

implementation of the EE Plan, all applicants should indicate their race, gender and disability

status in their curriculum vitae (CV). Previously Disadvantaged Individuals are encouraged to

APPLY.

The appointment of candidates is subject to the verification of all their credentials

(employment history, educational, financial, criminal and any other checks as may be

necessary). Please note that only shortlisted candidates will be contacted, and if you have not

heard from us within three months of submitting your application, please consider it

unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.

To apply, please send your CV to [e-mail].

Please state the position you are applying for in the subject line.

Closing Date: 28 July 2022

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