Specialist : Forensic Investigator

Vodacom; Johannesburg; On-site; ZAR 400,000 - 700,000; Full time

Job summary

A leading company in telecommunications is seeking a Forensic Investigator in Johannesburg. The role involves conducting thorough investigations into internal and external complaints, recommending control measures to mitigate threats, and providing detailed reporting. Ideal candidates will possess a relevant degree and have 3-5 years of experience in similar roles, supported by strong investigation and communication skills. Competitive benefits are offered, including medical aid and incentive programs.

Benefits

Enticing incentive programs

Competitive benefit packages

Retirement funds

Medical aid benefits

Cell phone and data benefits

Exclusive staff discounts

Qualifications

• 3-5 years relevant experience is essential.
• Knowledge of Vodacom systems including Analyst Notebook will be advantageous.
• Experience in leading evidence and/or testifying in Criminal Courts.

Responsibilities

• Conduct proper investigations in accordance with Vodacom policies.
• Produce quality reports and implement internal control measures.
• Assist with police operations and liaise with clients and complainants.

Skills

Investigation Skills

Conflict Management

Interpersonal Skills

Communication

Education

Relevant 3 year Degree / Diploma

Tools

Analyst Notebook

Job description

Role Purpose / Business Unit : To ensure the proper investigation of internal and external complaints / cases and the identification, recommendation and implementation of appropriate control measurements, in order to prevent and mitigate any threats to Vodacom.

Your responsibilities will include : Internal Investigations : Assess cases or files for investigation and plan appropriate action plan (commence investigation, appropriate referral, etc.)

Conduct proper investigation of all cases booked out on the Case Management system and that such investigations are done in accordance with Vodacom policies and procedures (Evidence sourcing, investigations, witness interviews, etc.)

Identify, recommend and implement internal control measures to pro-actively prevent incidents of economic crimes against Vodacom.

Produce quality reports in accordance with business requirements.

Liaison with all Vodacom staff and clients.

Compilation of disciplinary bundles and giving evidence at disciplinary enquiries where required.

Ensure proper filing of all records in accordance with policy, legislation and business procedure.

External : Responsible for the proper investigation of all cases booked out on the Case Management system and that such investigation are done in accordance with Vodacom policies and procedures.

Identify, recommend and implement control measures to pro-actively prevent other incidents of economic crimes against Vodacom.

Produce quality reports in accordance with business requirements.

Pro-active identification of criminal syndicates and further addressing such threats in a quick and effective manner.

Assist with police operations where necessary and ensure the arrests of identified suspects.

Liaison with all Regional Vodacom clients, external complainants, SAPS etc.

Provide Support : Internal and external client support and guidance related to various matters and queries (Whistle blowing, external and internal customers, e.g.

Internal departmental and team support.

The ideal candidate for this role will have : Relevant 3 year Degree / Diploma.

3-5 years relevant experience is essential.

Job Knowledge : Knowledge of Vodacom systems including Analyst Notebook will be advantageous.

Policies and procedures, best / recommended practices and internal processes.

Legislation.

Experience in leading evidence and / or testifying in Criminal Courts, Disciplinary Enquiries, CCMA's.

Job-Related Skills : Investigation Skills.

Conflict Management.

Interpersonal Skills.

Communication.

We make an impact by offering : Enticing incentive programs and competitive benefit packages.

Retirement funds, risk benefits, and medical aid benefits.

Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies.

Closing date for Applications : 17 February .

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process.

As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

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Forensic Investigator • Johannesburg, Gauteng