Specialist - Enterprise Mobility.Enterprise Business Unit

MTN; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading telecommunications company is looking for a Specialist - Enterprise Mobility to manage a portfolio of mobile products and solutions. The role involves product management, collaboration with key stakeholders, and ensuring a high level of client experience. Candidates should have at least 3 years of experience in product development within the telecoms or IT industries. This position offers a dynamic work environment and the opportunity to drive innovation and excellence in service delivery.

Qualifications

• 3 years’ experience in product development and management.
• Telecoms industry experience.
• IT industry experience.
• Experience in business-to-business Pre-sales and Sales.

Responsibilities

• Manage a portfolio of mobile products and solutions.
• Develop products following product development lifecycle.
• Drive defined revenue targets for Mobile solutions.
• Ensure appropriate levels of service in implementation and support.

Skills

Proficiency in MS Project

Proficiency in Word

Proficiency in Excel

Proficiency in PowerPoint

Proficiency in Visio

Proficiency in Teams

Education

3-year degree/diploma in Electrical Engineering, IT, Marketing, or Commerce

Job description

Job title : Specialist - Enterprise Mobility. Enterprise Business Unit

Job Location : Gauteng, Johannesburg Deadline : August 09, 2025

Job Description

Mission / Core Purpose of the Job

• To manage a portfolio of mobile products and solutions through design, development, and product management.
• To work with marketing, project delivery teams, IT, Networks, Regulatory, and Finance to ensure successful delivery of products.
• Manage product lifecycle by measuring performance, making and implementing recommendations for improvement or retirement of products.
• Ensure business targets are met by supporting key stakeholders such as Sales, Bids Management, Marketing, Commercial, Finance, and Operations.

Responsibilities

Key Performance Areas : Core, essential responsibilities / outputs of the position (KPA's)

Task Complexity :

Driving Profitable Growth for MTN Business

• Develop products following MTN’s product development lifecycle processes and governance frameworks.
• Develop sound and profitable product concepts with high-level business cases, and drive approval through Finance and related functional areas.
• Manage product lifecycle by measuring performance, making and implementing recommendations for improvement or retirement of products.
• Assist with Mobile Pre-Sales including responses to bids.
• Manage relevant partnerships for the Mobile products and solutions.
• Drive defined revenue targets for Mobile solutions, including direct participation in the sales cycle.
• Deliver effective training to sales, Client Services, and related areas in collaboration with Learning and Development.
• Execute campaigns and launches in conjunction with the marketing team and Customer Value Management (CVM).
• Collaborate with the ICT Products team to identify profitable market opportunities that span Mobile and ICT.

Focus on providing exceptional Client Experience

• Develop and maintain the appropriate product and solution collateral to support Sales and Partner teams.
• Keep a consolidated service catalogue up to date for Mobile solutions.
• Ensure the development and delivery of client-relevant Mobile solutions.
• Maintain a high level of technical and commercial product knowledge and expertise in order to be the ‘go-to’ expert on the offerings.
• Work closely with the customer service teams to ensure appropriate levels of service in implementation and support.

Ensuring a culture of Operational Excellence

• Provide accurate and timely business and performance reporting through the appropriate systems and tools.
• Ensure that a process is in place for seamless handover between all divisions involved in the end-to-end client experience.
• Participate where required in the payments process for strategic partners and suppliers.
• Engage with shared services and other functional areas of the business for product development activities.

Employee Excellence

• Support a culture of innovation and knowledge sharing within the team and across the organization.
• Act as an ambassador and role model for MTN Enterprise Business by living the brand values and behaviors.

Ensuring appropriate Governance and Control measures

• Adhere to South African ICT Policies and Regulations.
• Work within the Enterprise Programme Managing Office (EPMO) product development lifecycle and governance framework.
• Follow MTN SA Procurement processes and governance framework.
• Promote innovation and creative approaches to product development and market segmentation.

Role Dependencies :

• Motivate, defend, and drive prioritization of Mobile product projects in the business.
• Build, promote, and work within a structure of self-organizing teams.

Qualifications

Education

• Minimum of a 3-year degree/diploma in Electrical Engineering, IT (Computer Systems / Science), Marketing, or Commerce.

Experience

• Minimum 3 years’ experience in product development and management.
• Telecoms industry experience.
• IT industry experience.
• Experience in business-to-business Pre-sales and Sales.
• Experience in Mobile Voice, Data, and Digital Channels is advantageous.

Skills

• Proficiency in MS Project, Word, Excel, PowerPoint, Visio, and Teams.

Apply Before 08 / 08 / 2025

Note: This job posting is active and accepting applications.