Specialist: Corporate Social Investment (CSI)

Capitec; Stellenbosch; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Capitec seeks a CSI Specialist to enhance the efficiency of the Corporate Social Investment arm. This role focuses on project management, data reporting, and stakeholder engagement, contributing to impactful community initiatives. Ideal candidates possess at least 5 years of project management experience and a Bachelor's Degree in Social Science or Project Management.

Qualifications

• Minimum 5 years’ experience in project management within CSI or community development.
• Experience in managing delivery workflows and coordinating resources in a CSI environment.
• Proven data management and reporting skills.

Responsibilities

• Coordinate projects and evaluate their impact on community initiatives.
• Develop reporting frameworks and maintain data management systems.
• Conduct site visits and communicate with stakeholders.

Skills

Project Management

Data Management

Stakeholder Communication

Monitoring and Evaluation

Education

Bachelor's Degree in Social Science or Project Management

Tools

SharePoint

Jira

Confluence

Wrike

Job description

Join Us in Becoming the Best Banking Group in the World!!

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and that earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy, and take Ownership. To support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities, as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About the role

The CSI Specialist will enhance the strategic and operational efficiency of the Corporate Social Investment (CSI) department by driving integrated planning, project management, data-driven reporting, and impactful communication. This individual will coordinate all deliverables across diverse streams, ensuring alignment with departmental goals and measurable impact.

Key Performance areas:

• Lead contribution and responsibilities
• CSI Project and Stakeholder Management
• Design project plans for the successful implementation of CSI programs and projects
• Coordinate teams nationally to implement project plans
• Continuously improve programs through evaluation and review
• Ensure internal and external communication to relevant stakeholders
• Conduct regular site visits to beneficiaries
• Monitor, evaluate, and provide feedback on CSI Stakeholder programs and projects
• Develop and implement integrated project management frameworks
• Ensure timely execution of programs aligned with strategic objectives
• Coordinate efforts across internal teams, volunteers, and partners for seamless delivery

Function/role specific:

• Design and maintain data management systems to track KPIs and outcomes
• Analyze data to generate insights for reporting and improvement
• Produce detailed reports for stakeholders, highlighting impact and achievements
• Prepare and submit feedback reports regularly
• Develop and improve a real-time dashboard reflecting CSI initiatives
• Ensure the dashboard is user-friendly and accessible

Our ideal candidate has:

• Minimum 5 years’ experience in project management within CSI or community development
• Experience in managing delivery workflows and coordinating resources in a CSI environment
• Experience in project implementation, monitoring, and evaluation
• Proven data management and reporting skills

Preferred qualifications:

• Experience in CSI project and partner due diligence, including governance and risk mitigation
• Experience with CSI knowledge platforms and volunteer engagement tools like SharePoint
• Understanding of the Amended Financial Services Sector Code and B-BBEE Act

Qualifications

• Bachelor's Degree in Social Science or Project Management

Additional skills:

• Knowledge of Agile principles and project management tools (Jira, Confluence, Wrike, etc.)

Conditions of Employment

• A clear criminal and credit record