Specialist: Commercial Operations

Vodafone Group; Midrand; On-site; ZAR 600,000 - 800,000; Full time

Job summary

Vodafone Group is seeking a Commercial Operations & Assurance Manager for their Midrand campus. The successful candidate will oversee commercial deal letter management, invoice verification, and dispute resolution with Fixed Network Operators. This role requires strong cross-functional collaboration and a solid background in financial compliance.

Benefits

Enticing incentive programs

Competitive benefit packages

Retirement funds and risk benefits

Medical aid benefits

Cell phone and data benefits

Exclusive staff discounts

Qualifications

• 3 to 5 years of relevant experience in a commercial or financial environment.
• Solid understanding of invoice verification and dispute management.

Responsibilities

• Manage the end-to-end process of commercial deal letter execution.
• Conduct regular audits of commission payouts and invoice validations.
• Resolve disputes with Fixed Network Operators and ensure compliance.

Skills

Financial Compliance

Invoice Validation

Dispute Resolution

Cross-Functional Collaboration

Education

3-year Bachelor's degree or Diploma in Finance

Job description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.

Role Purpose/Business Unit:

The Commercial Operations & Assurance Manager is responsible for managing the end-to-end process of commercial deal letter execution, ensuring invoice accuracy, conducting commission assurance checks, and managing disputes with Fixed Network Operators (FNOs). The role will ensure financial compliance, protect revenue integrity, and maintain strong relationships with external partners and internal stakeholders.

Your responsibilities will include:

Commercial Deal Letter Management

• Draft, review, and manage commercial deal letters in coordination with legal and finance teams.
• Ensure all deal terms are accurately documented and aligned with internal policies and regulatory requirements.
• Track deal execution status and maintain a central repository for all commercial agreements.

Invoice Verification

• Review and validate invoices from partners, vendors, and service providers to ensure accuracy and compliance with contractual terms.
• Identify discrepancies, escalate issues, and ensure timely resolution.
• Collaborate with finance and procurement teams for payment processing and compliance tracking.

Commission Assurance Checks

• Conduct regular audits of commission payouts to ensure alignment with agreed terms and conditions.
• Identify and resolve any discrepancies related to sales performance metrics or payment calculations.
• Develop controls and reporting mechanisms to enhance commission assurance processes.

FNO Dispute Management

• Manage and resolve disputes with Fixed Network Operators (FNOs) related to service agreements, billing, or performance obligations.
• Coordinate with legal, technical, and finance teams to investigate and resolve issues effectively.
• Maintain documentation of all disputes, resolutions, and settlement agreements for audit and compliance purposes.

Cross-functional Collaboration

• Work closely with sales, legal, finance, and commercial strategy teams to ensure alignment across processes.
• Serve as the key point of contact for external vendors and FNO partners regarding commercial agreements and disputes.
• Provide insights and recommendations to improve contract negotiation and financial accuracy.

Reporting & Compliance

• Develop regular reports on deal performance, invoice discrepancies, and dispute resolutions for senior management.
• Ensure compliance with internal controls, company policies, and regulatory requirements.
• Support audits and provide required documentation related to commercial agreements and financial transactions.

The ideal candidate for this role will have:

• A 3-year Bachelor's degree or Diploma in Finance, Accounting, or a related field.
• 3 to 5 years of relevant experience in a commercial or financial environment.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 04 July 2025.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.