Specialist: BDM

Telkom SA

Centurion

On-site

ZAR 700,000 - 950,000

Full time

3 days ago
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Job summary

Telkom SA in Centurion, Gauteng is seeking a senior channel manager to lead the development and implementation of the Reseller Channel Business plan focused on national FMCG and retail chains, and to drive acquisitions and revenue through reseller networks.

The role requires strong governance of channel operations, budgeting, performance measurement, and change management, with responsibilities spanning strategy execution, training, and stakeholder engagement.

Qualifications

  • Experience in channel management and reseller networks.
  • Strong understanding of channel commissioning structures.
  • Ability to interpret business plans and translate into channel actions.

Responsibilities

  • Implement Operational Plan (10-20%) by defining goals and action plans.
  • Manage Performance (10-20%) through monitoring, evaluating results, and corrective actions.
  • Establish a conducive legislative environment by communicating intervention plans and measuring results.
  • Respond to changing operational needs and manage changes effectively.
  • Oversee finances by budgeting, targets, and expenditure monitoring.
  • Develop and manage channel plans, assess performance, and coordinate training and feedback.

Skills

Sales/Marketing/Channel/Resellers &amp

Education

National Diploma/Advanced Diploma/ Certificate (NQF 6)
National Certificate (Grade 12) / National Senior Certificate (NQF4)

Job description

Responsible to manage the development and implementation of the Reseller Channel Business plan with the focus on national FMCG chains, nationalretail chains, reseller chains and national specialist chains. Manage the performance of the Reseller Chains in terms of acquisitions and revenue,as well as the performance of the Reseller teams. Manage ongoing changes in channel operations and control financials in terms of budget incomeand expenses. Ensure Channel performance is initiated, managed and maintained and reported on.

Job Responsibilities

Implemented Operational Plan (10 - 20%)

  • Interpret operational plan
  • Identify targets
  • Compile action plan
  • Define goals
  • Utilize relevant information
  • Compile implementation strategy

Managed Performance (10 - 20%)

  • Communicate desired outcomes
  • Monitor progress
  • Evaluate/ measure results
  • Implement corrective actions
  • Provide feedback
  • Set performance standards

Implemented Conducive/ Legislative Environment (10 - 20%)

  • Determine intervention plan
  • Obtain commitment
  • Communicate intervention plan
  • Monitor implementation
  • Initiate corrective action
  • Measure results
  • Provide feedback
  • Interpret climate intervention strategy

Managed Changing Operational Needs (10 - 20%)

  • Identify need to change
  • Manage responses to change effectively
  • Sensitise role-players
  • Manage conflict effectively
  • Disruptions to change are identified and managed

Managed Finances (10 - 20%)

  • Determine need
  • Provide feedback
  • Obtain approval
  • Compile budget
  • Set targets
  • Inform all role players
  • Monitor budget expenditure/ income

Managed Channels (10 - 20%)

  • Develop channel plans
  • Assess performance and competence
  • Observe and monitor performance
  • Conduct planning sessions
  • Interpret business plan and channel profiles, targets, performance and commissions and incentives
  • Conduct information sessions to channels
  • Assess training needs and provide and co-ordinate channel training regarding products, services, processes, procedures.
  • Give feedback/ counselling/ coaching
Core Competencies

FUNCTIONAL KNOWLEDGE

  • Sales/ Marketing/ Channel/ Resellers & Targets
  • Channel Commission Structures
  • Channel Operational Processes & Management
  • Sales Channel &Reseller Channel Management
  • Management Policy
  • Business Acumen
  • Retail Channel Management

FUNCTIONAL SKILLS

  • Analytical
  • Problem Solving
  • Communication

ATTITUDES/ LEADERSHIP COMPETENCIES

  • Committed
  • Team Player
  • Adaptability
  • Integrity
Education

NQF 6: National Diploma/ Advanced Diploma/ Certificate

OR NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate

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