Specialist : Application Support (Deployment And Re

Workforce Staffing - Gauteng; Pretoria; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading insurance company in South Africa is seeking a highly skilled Application Support Specialist with extensive experience in DevOps, IIS, and .NET. In this vital role, you will be responsible for supporting and maintaining applications to ensure stability and performance, while also driving automation and continuous delivery practices within a collaborative environment.

Qualifications

• 3-5 years of enterprise software development experience.
• 2+ years of DevOps experience.
• Knowledge of cloud computing is advantageous.

Responsibilities

• Provide application support and maintenance.
• Support sales agents in using applications.
• Ensure system availability and performance.

Skills

Microsoft Office

DevOps

Application Performance Monitoring

Configuration Management

Agile Methodologies

Tools

IIS

.NET

Job description

Application Support Specialist

A proudly South African insurance company that offers affordable products and services for life, funeral, savings, and retirement is seeking an Application Support Specialist highly experienced in DevOps, IIS, and .Net.

Duties & Responsibilities

• Application support and maintenance
• Provide dedicated support to sales agents, including supporting and maintaining the applications they use
• Support and maintain all other applications 24/7 to ensure stability, system availability, and performance according to SLA
• Support, maintain, and monitor Non-Production and Production Environments
• Deploy applications to Non-Production and Production Environments
• Maintain software components & ensure reliable deployment of new features
• Review input deliverables from Development (RN / DI)
• Prepare implementation plans and communicate to stakeholders
• Ensure application monitoring and automated daily health checks are in place
• Research new tools, technologies, and best practices
• Take ownership of software issues and work with Development Teams to resolve advanced issues
• Support the adoption of Continuous Delivery, Continuous Integration, and Agile practices
• Automate manual tasks
• Perform routine maintenance activities proactively
• Conduct daily health checks on all applications
• Manage pre- and post-implementation testing
• Monitor Service Desk queue and manage incidents, requests, and problems
• Run production scripts to correct system errors
• Provide business support during operational activities such as month-end processes
• Log change requests and attend CAB meetings

Desired Experience & Qualifications

• Strong computer skills including Microsoft Office and databases
• Knowledge of configuration management and application performance tools
• Minimum 3-5 years of enterprise software development or 2+ years of DevOps experience with IIS and .NET technologies
• 2+ years in Windows-based operating systems
• Understanding of Agile methodologies
• Exposure to cloud computing
• Experience with Application Performance and Monitoring tools
• Experience working in Agile environments
• Insurance background / experience (Advantage)
• K2 Platform knowledge (Advantage)
• Previous sales support experience (Advantage)

Package & Remuneration details are not specified. If no response is received within 14 days, the application will be considered unsuccessful.