Specialised Client Liaison

Are you passionate about delivering exceptional customer experiences in a fast-paced environment? Do you thrive in a vibrant atmosphere where every day brings new challenges and opportunities? If so, we want you on our team!

Responsibilities

• Answering incoming calls and processing e-mails received from clients.
• Helping and serving our clients by resolving their queries in accordance with our Client Care processes.
• Giving skincare and product advice.
• Liaising with Logistics and our courier service providers.
• Pitching offers and processing orders.
• Many other ad hoc administrative duties.

Requirements

• Completed Degree or 2-year Diploma.
• Excellent telephone manner.
• Patience, empathy, and good listening skills.
• Expert in multi-tasking.
• Perform well under pressure.
• Fully bilingual in English and one other South African language.

Attributes

• Listen well to identify a need.
• Can think on your feet.
• Solutions orientated and focused.
• Be confident and positive.
• Pay attention to detail.
• Show empathy and understanding.
• Take responsibility.

About the Position

• A basic salary of R19 000 per month on a fixed term contract until Dec 2024.