Spec : Systems Engineer (Unix& Linux)

Bcx; Gauteng; Hybrid; ZAR 40 000 - 80 000; Full time

Job summary

An established industry player is seeking a Systems Engineer with expertise in Unix and Linux. This role involves managing installations, modifications, and support for cloud and infrastructure solutions. You'll provide specialized technical support, collaborate with sales teams, and ensure compliance with service standards. If you have a passion for technology and a knack for problem-solving, this opportunity offers a dynamic environment where your contributions will drive continuous improvement and enhance client relationships.

Qualifications

• 5 years of experience in Unix/Linux required.
• Specialised technical support and guidance through high-level analysis.

Responsibilities

• Manage Unix/Linux installations and modifications.
• Provide technical consulting and support to clients.

Skills

Unix

Linux

Cloud Solutions

Technical Support

Active Directory

Problem Solving

Education

3-year Degree / Diploma / National Diploma

Grade 12

Tools

IBM Power Systems with AIX

Job description

Join to apply for the Spec : Systems Engineer (Unix & Linux) role at BCX.

This role is responsible for all Unix / Linux (open systems) related installations, modifications, monitoring, testing, and maintaining cloud and infrastructure solutions.

Provide specialised technical support and guidance through high-level analysis, diagnosis, and problem solving.

Offer general technical consulting on systems to clients and engineers, collaborate with sales and support personnel on client requirements, and assist engineers in technical functions.

Job description : Core Description

Responsible for all Unix / Linux (open systems) related installations, modifications, monitoring, testing, and maintaining cloud and infrastructure solutions.

Provide specialised technical support and guidance through high-level analysis, diagnosis, and problem solving.

Offer general technical consulting on systems to clients and engineers, collaborate with sales and support personnel on client requirements, and assist engineers in technical functions.

Key Deliverables / Primary Functions

• Act as the customer-facing interface between Customer / Account and 3rd parties, actively identifying risks.
• Serve as the first point of escalation for service delivery complaints (all priority levels) with support teams.
• Oversee Service Management, Service Operations & Service Reviews to meet service standards per SLAs and drive continuous improvement.
• Manage Due Diligence reports and proposals for new clients.
• Assist in recommending product sets and defining go-to-market strategies supporting company strategies.
• Support and maintain Active Directory, Azure Active Directory, Microsoft Identity Management infrastructure aligned with quality, standards, and SLAs from service transition through to decommissioning.
• Create and maintain technical infrastructure standards & procedures.
• Evaluate operational compliance and assist in audit reviews.
• Participate in technical design and define thresholds for monitoring and support.
• Collaborate to optimize engagement between BCX divisions and enhance relationships with customers and vendors.

Core Functional Skills & Capabilities

• Product Knowledge
• Result Orientation

Core Behavioural Competencies & Job Match

• Applying expertise & Technology
• Deciding & Initiating Action
• Leading and supervising
• Working with people

Minimum Qualifications

NQF 6 : 3-year Degree / Diploma / National Diploma OR NQF 4 : Grade 12

Additional Education - Preferred / Advantage

Experience: 5 years' experience in Unix / Linux or 7 years' experience in Unix / Linux with Grade 12.

Certifications: IBM Power Systems with AIX

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Workplace / Physical Requirements: Hybrid Remote Worker

Other Details

Senior level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting