Responsible for project co-ordination with regard to systems, analysis, design programming and the delivery and implementation of live systems. Applies expertise on technology and technical specific to the Internet sphere, working on a number of projects with clients concurrently. Implements high-level systems and applications. Deploys communication solutions or customer specific solutions to meet business and strategic objectives.
Key Deliverables / Primary Functions
- Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality/productivity systems and compiling and distributing reports.
- Compile technical service descriptions and detailed, accurate costs of implementing technical input for the specification and development for Internet products and services.
- Conduct business analysis and business continuity planning.
- Engage in consultation with team members.
- Manage technical product development in terms of project definition, compilation of project plans and statements of work.
- Manage projects and software integration within areas of expertise in terms of compilation, execution, monitoring and completion.
- Monitor emerging technologies and provide insights and advice in this regard.
- Design systems within areas of expertise.
- Conduct service delivery planning and control.
Core Functional Skills & Capabilities
- Infrastructure Development & Support
- Process Orientation
- Continuous Delivery (CD)
- Customer Orientation
- Service and System Integration
Core Behavioural Competencies
- Job Match
- Adapting & Responding to change
- Deciding & Initiating Action
- Working with people
- Persuading and Influencing
- Culture Match
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Telecommunication OR NQF 4: Grade 12
Additional Education - Preferred / Advantage
NQF 7: 3 year Bachelors Degree
Experience
5 Years experience (if Grade 12, 7 years experience) with at least 3 years Telecommunication technology experience.
Certifications
- CISCO
- ITIL
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Span of Control: 0-1
Level of Engagement: Interacting with clients as well as relevant stakeholders within BCX.
Special Requirements / Employment Condition
Ability to work extended / long hours as and when required.