Spanish speaking Customer Support Agent job – Highly competitive salary + benefits –[...]

Language Recruiters; Cape Town; On-site; ZAR 160,000 - 220,000; Full time

Job summary

Join a dynamic international team in Cape Town as a Spanish speaking Customer Support Agent. Use your language skills to deliver exceptional customer service while living in a vibrant city. Suitable candidates will have fluency in Spanish and English, as well as strong communication skills.

Qualifications

• Fluency in Spanish, both spoken and written.
• Strong command of English for internal communication.
• Previous customer service experience is a plus.

Responsibilities

• Assist Spanish-speaking customers via email, phone, and live chat.
• Provide accurate and timely solutions to customer queries.
• Document interactions and escalate complex cases when needed.

Skills

Fluency in Spanish

Interpersonal skills

Problem-solving mindset

Tech-savvy

Communication skills

Job description

Fluent in Spanish? Dreaming of a role where you can work, grow, and live by the ocean?

Join a dynamic international team in Cape Town, South Africa as a Spanish speaking Customer Support Agent! This is your opportunity to combine your language skills with a rewarding career in a city that’s known for its scenic beauty, vibrant culture, and world-class lifestyle.

As a Spanish speaker, you’ll play a key role in delivering exceptional service to customers around the world – making their experience smooth, supportive, and satisfying at every touchpoint. Whether you’re handling general queries, account assistance, or guiding customers through platform features, you’ll be part of a team that puts people first.

Your key job responsibilities as the Spanish speaking Customer Support Agent in Cape Town, South Africa:

• Assist Spanish-speaking customers via email, phone, and live chat with professionalism and empathy
• Provide accurate and timely solutions to customer queries relating to accounts, payments, and general support
• Document interactions, escalate complex cases when needed, and maintain detailed case records
• Stay updated on company products, services, and promotions to offer relevant and helpful assistance
• Ensure customer satisfaction by delivering service that is clear, supportive, and solutions-focused

Requirements for this Spanish speaking Customer Support Agent job in Cape Town, South Africa:

• Fluency in Spanish, both spoken and written
• Strong command of English for internal communication
• Previous experience in a customer service or client-facing role is a plus
• Excellent communication and interpersonal skills
• A problem-solving mindset and the ability to remain calm under pressure
• Tech-savvy and comfortable navigating digital platforms and systems
• Flexibility to work shifts, including evenings, weekends, and public holidays
• A positive attitude and a genuine passion for helping people

Whether you’re based in Cape Town or ready to relocate, this role offers the chance to grow your international career while enjoying all the benefits of life in one of the most exciting cities on the continent—from seaside sunsets to world-class cuisine. If you meet the above requirements for this Spanish speaking Customer Support Agent job in Cape Town, South Africa, we’d love to hear from you! Please send your CV to [e-mail] today.

If you do not receive any feedback within 7 days of your application, please consider your application unsuccessful.

To discover more Spanish language roles, visit our job section.

Tagged as: Cape Town, Cape Town Jobs, Spanish, Spanish Jobs, South Africa, Customer Service Jobs, Language Jobs, Relocation Careers