Spanish speaking Customer Service Agents - Cape Town

Believe Resourcing; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading BPO in Salt River seeks Spanish-speaking Customer Service Agents to join their vibrant team. This role offers an exciting opportunity to start a career in customer service, with competitive pay and comprehensive training in a supportive work environment. Candidates should be fluent in Spanish and have at least 12 months of customer service experience.

Benefits

Competitive salary and benefits package

Exciting career opportunity in a global company

Full training and ongoing support provided

Fun, fast-paced work environment

Qualifications

• Fluent in Spanish (B2 – C1 level) for speaking, writing, and reading.
• A minimum of 12 months customer service experience required.
• Comfortable working on-site and flexible with European/South American hours.

Responsibilities

• Engage with customers via phone, email, and chat.
• Provide accurate information and assist with inquiries.
• Maintain high-quality service standards.

Skills

Fluent in Spanish

Customer service experience

Education

Matric qualification

Job description

Spanish speaking Customer Service Agents - Cape Town

Employment Type: Full-Time, On-SiteWorking Hours: Monday - Friday - Onsite (European and South American hours)Location: Salt River, Cape Town

Salary: Competitive plus benefits

About our Client

The company is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. Established in 1981, it has a rich history of creating and managing contact centre operations for blue-chip clients worldwide. Its services and solutions are built on tried and trusted models, systems, and processes based on best practice standards in the contact centre industry. With a strong belief that "People Matter," it focuses on its people, communities, clients, and partners to drive forward and lead the market in delivering exceptional customer experiences.

About the Role

Our client, a leading international BPO based in Salt River, is seeking Spanish-speaking Customer Service Agent to join their vibrant team. If you’re someone fluent in Spanish and looking to start a career in customer service, this is your chance!

Why Join Them?

• Competitive salary and benefits package
• Exciting career opportunity in a global company
• Full training and ongoing support provided
• Work in a fun, fast-paced environment with a great team

Key Responsibilities

• Engage with customers via phone, email, and chat
• Provide accurate information and assist with inquiries
• Maintain high-quality service standards
• Work according to a structured shift schedule

Requirements

• Fluent in Spanish (B2 – C1 level) (speak, write and read)
• Must have customer service experience (minimum 12 months)
• Must have Matric qualification
• Comfortable working on-site
• Willing to work European and or South American Hours