South Africa Technical / Field Service Engineer (Pv Utility & Bess)

Sungrow Southern Africa; Johannesburg; On-site; ZAR 350,000 - 550,000; Full time

Job summary

A leading company in the renewable energy sector is seeking a Technical / Field Service Engineer. This role involves on-site and remote commissioning of BESS systems and solar inverters while providing excellent customer support. Candidates should have a Bachelor's degree in Electrical Engineering and experience in the PV or BESS sectors, with strong problem-solving and analytical skills.

Qualifications

• 3-5 years' experience in PV or BESS renewable industry.
• Proficiency with test equipment and hand tools.
• Willing to provide service locally and to other African countries.

Responsibilities

• Provide on-site and remote commissioning of BESS systems and PV inverters.
• Troubleshoot and test solar inverters effectively.
• Coordinate with R&D engineering for technical issues.

Skills

Customer service

Problem-solving

Analytical skills

Education

Bachelor's degree / Diploma in Electrical Engineering

Tools

Microsoft Office Suite

Job description

South Africa Technical / Field Service Engineer (PV Utility & BESS)Join to apply for the South Africa Technical / Field Service Engineer (PV Utility & BESS) role at Sungrow Southern Africa.Get AI-powered advice on this job and more exclusive features.Provide on-site and remote commissioning of BESS systems, PCS, and PV inverters.

Deliver technical support to customers effectively and on time.Perform on-site and remote troubleshooting, testing of solar inverters, and technical support.Lead or assist with assigned projects.Coordinate with R&D engineering in China if required during troubleshooting.Provide service reports to customers and supervisors promptly.Monitor and maintain electrical equipment or machinery performance.Update customers on the status of open service tickets.Take ownership of customer issues and follow through to resolution with HQ support.Order and restock materials as needed.Participate in ongoing training to stay updated with latest developments.Provide clear feedback to customers and reporting managers.Qualifications and experience : 3-5 years' experience in PV or BESS renewable industry sector.Experience in troubleshooting or commissioning of commercial and utility-scale BESS and PV inverters is advantageous.Proficiency with test equipment and hand tools.Strong customer service, problem-solving, decision-making, and analytical skills.Excellent written and verbal communication skills.Ability to follow instructions and SOPs closely.Willing to provide service locally and to other African countries.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), OSHA, NSPA70A, Electrical Safety.Bachelor's degree / Diploma in Electrical Engineering from an accredited institution.Additional certifications (First aid, Firefighting, ORHVS, ECSA registration, solar / energy renewable training) are advantageous.Additional details : Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Engineering, Management, Customer ServiceIndustry : Solar Electric Power GenerationThis job is currently active and accepting applications.

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