Solution Engineer

Фриланс; Wes-Kaap; Remote; ZAR 500,000 - 800,000; Full time

Job summary

A leading technology provider in Cape Town seeks a Solution Engineer for pre- and post-sales support in the MEA region. The ideal candidate will have strong networking knowledge and solid technical writing abilities, contributing to the sales growth initiatives. Join a dynamic environment with innovative product development and the opportunity for international travel.

Benefits

Competitive salary

Opportunity for domestic and international travel

Warm and friendly atmosphere

Experience in innovative product development

Creative work environment

Qualifications

• 5+ years of experience in networking and/or video related systems.
• Certification in Axis, Milestone, CompTIA Network + AWS Certified Solutions Architect preferred.
• Experience in ANPR and Traffic solutions is a plus.

Responsibilities

• Provide pre-sales and post-sales engineering support.
• Develop system design recommendations.
• Coordinate proof of concept and trial installations.

Skills

Strong networking knowledge

Communication skills

Technical writing skills

Customer interaction

Education

Bachelor's degree in computer science or related field

Tools

Networking systems

Video analytics solutions

Job description

• Place of work: Cape Town
• Required work experience: 5 years
• Type of employment: full-time, remote

About FF Group

FF Group is a leading technology provider with over 10 years of expertise in AI-driven edge and data solutions for urban road traffic and parking systems. Specializing in high-performance software for vendors and integrators, we are redefining smart city infrastructure.

Our flagship product, CAMMRA AI, is a cutting-edge vehicle and license plate recognition solution that offers unmatched accuracy and speed, powered by advanced Convolutional Neural Networks (CNNs). Integrated with our DataFactory Analytical Platform, CAMMRA AI provides real-time traffic analytics to help cities and authorities optimize traffic flow and improve safety. We proudly partner with top camera and chipset manufacturers worldwide, including Axis Communications, Hanwha Vision, Ambarella, NVIDIA, and leading software platform providers such as Milestone Systems.

FF Group headquarters are located in Prague, Czech Republic

The goal of the position

Is to assist Business Development Managers (primarily for MEA region) with technical solutions support for pre- and post-sales opportunities.

FF-Group is looking for the right person to fill an opening in our Product department as a SolutionEngineer, Middle East Africa, to assist Business

Development Managers with technical solutions support for pre- and post-sales opportunities. Ideal candidates will reside in Cape Town, South Africa.

Who are we looking for

• You want the primary responsibility of supporting the sales growth initiatives in the designated Business Area.
• You love working closely with the Business Development Managers in the territory to support various types of pre- and post-sales opportunities including critical projects.
• You are great at communication and collaboration with customers.

General responsibilities:

• Provide pre-sales and post -sales engineering and support.
• Prepare technical sales support materials and documents.
• Develop system design recommendations.
• Project management and maintenance initiatives.
• Present training seminars on-site and through webinars.
• Coordinate on-site proof of concept and trial installations
• Provide in-depth on-site troubleshooting and solutions.
• Work cohesively with Business Development Managers and the HQ support
• team.
• Thorough testing of beta release software’s from HQ.
• Back up support for European Clients.
• Perform other related duties as assigned.

Requirements

Must have:

• Strong networking knowledge (TCP/IP, RESTful, infrastructure, troubleshooting, etc.)
• Mature, professional verbal and listening skills
• Proven reputation of positive customer interaction
• Solid technical writing skills, especially white paper, manuals, and instructions
• Design documentation skills of video, audio, and network typologies
• Resourceful and flexible
• Certification in Axis, Milestone, Networking, CompTIA Network + AWS Certified Solutions Architect

Nice to have:

• Bachelor's degree in computer science, Computer Engineering, Network Engineering or Information Systems
• 5+ years of experience in networking and/or video related systems, preferably customer facing.
• Experience in ANPR and Traffic solutions

What we offer:

• Experience in highly innovative product development.
• Work in one team with video analytics industry leaders on real-world projects.
• Non-standard and creative tasks.
• A dynamic, challenging, and creative environment for work and self-study.
• Experience working with global leaders in the security industry.
• Competitive salary.
• Warm and friendly atmosphere.
• The opportunity to travel both domestically and internationally (Middle East and Europe especially).

Key skills:

Team player, Communication skills, Strong networking knowledge,

See you at FF Group!