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An established industry player is seeking an Upgrade Technician to enhance their Customer Support Department. This role involves upgrading software and systems after-hours to ensure seamless operations for retail clients. Ideal candidates will possess A+ and N+ certifications and have a strong attention to detail, along with problem-solving skills. The position offers a unique opportunity for recent graduates to gain practical experience while working flexible shifts that align with client needs. If you're ready to take on challenges and contribute to a dynamic team, this is the position for you.
Here is an opportunity for an Upgrade Technician to join our Customer Support Department. We're looking for an Upgrade Technician, who will be responsible for upgrading software / systems for our retail clients after-hours.
The successful candidate will be working a 4 x 10 hour shifts per week.
The typical working hours for this position are between 16:00 pm and 2:00 am, ensuring our clients experience no downtime during their trading hours.
To be successful in this role, you need to have a keen eye for detail.
You will be challenged from time to time and will rely on your ability to problem solve and use initiative.
If you're a recent graduate, we'll be happy to consider your application based on theoretical experience only.
It's our preference for you to have at the very least an A+ and N+ certificate.
It will be advantageous if you have previously worked with software upgrades in a retail or FMCG environment and if you know the basics of MS SQL.
Please note that this position is based at our Head Office in Parklands.