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A leading company in the Automotive Manufacturing Industry is seeking a Solar Operations and Maintenance Technician. The ideal candidate will be responsible for monitoring product performance, providing technical support, and planning maintenance operations. Candidates must have a Matric qualification, relevant engineering diploma, and strong product knowledge.
Job DescriptionOur Client in the Automotive Manufacturing Industry is looking for a Solar Operations and Maintenance Technician to join their performance-driven team.
If you meet the below requirements, do not hesitate to send your CV for consideration.Duties and Responsibilities : Product Performance MonitoringReview and analyze system performance data.Prepare performance reports and recommend improvements.Technical Support : Provide troubleshooting support for complex issues.Create SOPs and training materials for technical processes.Ensure timely resolution of escalated technical issues.Product Management : Conduct market research to identify product improvement opportunities.Collaborate with R&D for product enhancements.Manage product lifecycle, including updates and rollouts.Client Communication : Respond promptly to customer inquiries and concerns.Ensure high customer satisfaction through proactive follow-ups.Issue Resolution : Log, track, and resolve complaints or service issues.Implement corrective actions and preventive measures.Feedback Collection & Analysis : Gather customer feedback for product improvement.Prepare satisfaction reports and identify areas for improvement.Operations & Maintenance Planning : Develop detailed schedules for regular maintenance.Coordinate preventive and corrective maintenance tasks.Implementation & Monitoring : Oversee maintenance activities to ensure adherence to schedule.Track progress and update stakeholders on completion.Ensure availability of required tools and equipment.Maintenance Planning : Develop project plans and timelines for maintenance.Coordinate with procurement for materials availability.Quality Assurance & Reporting : Prepare completion reports and ensure documentation is updated.Requirements : Matric / Grade 12 (NQF 4)Diploma in Engineering (Advantageous)Trade Test (NQF 5)Wireman's LicenseTravel readyWell spoken and Product knowledge