Solar Operation & Maintenance Technician

Ziyana Group; Alberton; On-site; ZAR 50,000 - 200,000; Full time

Job summary

An established industry player in the automotive manufacturing sector is seeking a dedicated Solar Operations and Maintenance Technician to enhance their team's performance. This role involves monitoring product performance, providing technical support, and ensuring high customer satisfaction through effective communication. You will be responsible for planning and coordinating maintenance tasks, as well as developing training materials to support technical processes. If you are passionate about renewable energy and have the required qualifications, this is an exciting opportunity to contribute to innovative solutions in a dynamic environment.

Qualifications

• Matric/Grade 12 required; Engineering diploma is a plus.
• Wireman's License and Trade Test are essential.

Responsibilities

• Monitor product performance and analyze system data.
• Provide technical support and create training materials.
• Coordinate maintenance tasks and ensure quality assurance.

Skills

Technical Support

Product Management

Client Communication

Problem Solving

Education

Matric / Grade 12 (NQF 4)

Diploma in Engineering

Trade Test (NQF 5)

Wireman's License

Job description

Job Description

Our Client in the Automotive Manufacturing Industry is looking for a Solar Operations and Maintenance Technician to join their performance-driven team. If you meet the below requirements, do not hesitate to send your CV for consideration.

Duties and Responsibilities:

1. Product Performance Monitoring
2. Review and analyze system performance data.
3. Prepare performance reports and recommend improvements.
4. Technical Support:
5. Provide troubleshooting support for complex issues.
6. Create SOPs and training materials for technical processes.
7. Ensure timely resolution of escalated technical issues.
8. Product Management:
9. Conduct market research to identify product improvement opportunities.
10. Collaborate with R&D for product enhancements.
11. Manage product lifecycle, including updates and rollouts.
12. Client Communication:
13. Respond promptly to customer inquiries and concerns.
14. Ensure high customer satisfaction through proactive follow-ups.
15. Issue Resolution:
16. Log, track, and resolve complaints or service issues.
17. Implement corrective actions and preventive measures.
18. Feedback Collection & Analysis:
19. Gather customer feedback for product improvement.
20. Prepare satisfaction reports and identify areas for improvement.
21. Operations & Maintenance Planning:
22. Develop detailed schedules for regular maintenance.
23. Coordinate preventive and corrective maintenance tasks.
24. Implementation & Monitoring:
25. Oversee maintenance activities to ensure adherence to schedule.
26. Track progress and update stakeholders on completion.
27. Ensure availability of required tools and equipment.
28. Maintenance Planning:
29. Develop project plans and timelines for maintenance.
30. Coordinate with procurement for materials availability.
31. Quality Assurance & Reporting:
32. Prepare completion reports and ensure documentation is updated.

Requirements:

1. Matric / Grade 12 (NQF 4)
2. Diploma in Engineering (Advantageous)
3. Trade Test (NQF 5)
4. Wireman's License
5. Travel ready
6. Well spoken and Product knowledge