Software QA Analyst

Nbcuniversal; Cape Town; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player is seeking a detail-oriented Quality Assurance professional to join their dynamic team. This role involves receiving and triaging bug tickets, collaborating with product managers to ensure new features meet requirements, and conducting thorough testing of applications before releases. The ideal candidate will have a strong background in software quality assurance, with proficiency in manual testing and a solid understanding of backend technologies. Join a forward-thinking company committed to diversity and inclusion, where your contributions will help shape the future of entertainment and media.

Qualifications

• 3+ years of experience in software Quality Assurance required.
• Strong understanding of HTTPS, REST, and JSON is essential.

Responsibilities

• Receive and triage bug tickets from Sales and Support.
• Collaborate with Product Managers to understand new features.

Skills

Software Quality Assurance

Attention to Detail

HTTPS

REST

JSON

PostgreSQL

UI/UX Principles

Manual Testing

Education

Bachelor’s Degree in Relevant Field

Tools

Postman

Git

Jira

Job description

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Responsibilities:

Bug Handling

• Receive and triage bug tickets from Sales and Support.
• Reproduce issues on test environments.
• Restore and mount PostgreSQL database dumps to investigate customer-specific bugs.
• Extend tickets with additional details and escalate to Development for resolution.
• Verify that bug fixes work as expected.
• Update changelogs and hand over resolved issues to Support/Sales.

Feature Testing

• Collaborate with Product Managers and Designers to understand new features.
• Test backend API endpoints using tools like Postman or similar to ensure they meet frontend requirements.
• Create comprehensive manual test cases for all new features.
• Perform end-to-end testing based on test cases.

Release Testing

• Conduct full application testing before each minor or major release, following structured test cases.
• Document test results, report issues, and ensure application stability.

Qualifications

Required:

• Bachelor’s degree in a relevant field.
• 3+ years of experience in software Quality Assurance.
• Excellent attention to detail.
• Strong understanding of HTTPS, REST, and JSON.
• Experience working with relational databases, particularly PostgreSQL.
• Familiarity with UI/UX principles and usability testing.
• Proficiency in manual test creation and execution.

Advantageous:

• Basic SQL knowledge for querying databases and verifying data integrity.
• Experience with API testing tools such as Postman or Insomnia.
• Experience with version control systems like Git to track changes and collaborate with developers.
• Experience with Jira for bug tracking and test case management (TestRail experience is a plus).

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].