Software Product Owner (JB5308)

Kontak Recruitment; Johannesburg; Hybrid; ZAR 800,000 - 840,000; Full time

Job summary

A recruitment agency seeks a Software Product Owner to drive product innovation and improvement in a global travel retail technology environment. The role involves defining product vision, translating business needs into technical requirements, and guiding agile teams. Candidates should have significant experience in product ownership and agile environments, preferably within the retail sector.

Qualifications

• Minimum 5 years’ experience as a Product Owner on software development projects.
• Minimum 2 years’ experience in agile software development environments.
• Product Owner or Business Analyst experience in the retail industry.

Responsibilities

• Elicit, analyze, document, and communicate business requirements.
• Define product vision, scope, acceptance, and implementation plans.
• Collaborate with cross-functional teams to deliver product features.
• Analyze market trends, competitor products, and customer feedback.

Skills

Strong verbal and written communication

Logical reasoning

Stakeholder and team management

Leadership and soft skills

Presentation and project management skills

Analytical and problem-solving skills

Customer-focused approach

Effective interpersonal and team collaboration

Time management

Education

Matric / Grade 12 or A-Levels

Relevant tertiary qualification or Informatics degree

Postgraduate degree, Honours, Business Analyst diploma, BABOK, Agile Certification, or Certified Scrum Product Owner

Job description

Software Product Owner (JB5308)

Remote (Cape Town or Gauteng)

R800 000 to R840 000 Annually CTC

Permanent

Drive product innovation and improvement in a global travel retail technology environment, delivering cutting-edge solutions across food, beverage, duty-free, and service channels. As a Software Product Owner, you will define product vision, translate business needs into clear technical requirements, and guide agile teams to deliver impactful software solutions. This role offers the opportunity to collaborate with cross-functional teams, engage with international B2B and B2C stakeholders, and play a key part in shaping customer experience and product strategy within a flexible and dynamic hybrid work culture

Minimum Requirements :

Matric / Grade 12 or A-Levels

Relevant tertiary qualification or Informatics degree

Postgraduate degree, Honours, Business Analyst diploma, BABOK, Agile Certification, or Certified Scrum Product Owner (Preferred)

Minimum 5 years’ experience as a Product Owner on software development projects

Minimum 2 years’ experience in agile software development environments

Product Owner or Business Analyst experience in the retail industry

Strong verbal and written communication

Logical reasoning, problem-solving, and analytical thinking

Stakeholder and team management

Leadership and soft skills

Customer-focused approach

Presentation and project management skills

Analytical, methodical, and detail-oriented

Delivery-driven self-starter

Structured work style and strong organizational skills

Results-driven and proactive

Strong time management, adaptability, and resilience

Effective interpersonal and team collaboration

Ethical, honest, and emotionally mature

Ability to manage variable workloads and respond calmly under pressure

Duties and Responsibilities :

Elicit, analyze, document, and communicate business requirements (Agile and Waterfall formats)

Define product vision, scope, acceptance, and implementation plans

Write user stories, acceptance criteria, and ensure clear communication to development teams

Collaborate with cross-functional teams (engineering, design, marketing, sales) to deliver product features

Translate business data into actionable insights to improve systems and processes

Analyze market trends, competitor products, and customer feedback for continuous improvement

Consult with internal and external customers to understand their needs and value chains

Build and maintain strong customer relationships

Challenge business assumptions to clarify intent and ensure effective solutions

Guide business analysts and UX / UI designers on product requirements

Determine project feasibility and estimate duration based on experience

Facilitate Design Thinking workshops

Manage User Acceptance Testing (UAT) to ensure delivery meets requirements

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer :

Equal opportunity : All backgrounds are welcomed, with no bias. All are considered based on requirements.

Job specifics : Requirements mirror advertisement, duties may adjust for client needs.

Fair process : Fair assessment, only shortlisted candidates contacted due to volume.

Privacy : Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.

Candidate verification : Candidates selected by the client are verified. False info may disqualify or end employment via the client.

Offer clarity : Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link : Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility : Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.