Software Engineering Manager (R37)

R1 RCM, Inc.; South Africa; On-site; ZAR 1,671,000 - 3,417,000; Full time

Job summary

R1 RCM, Inc. in the US is seeking a Software Engineering Manager (R37) to lead AI-native product development and guide high-performing engineering teams.

You will collaborate with product, AI research, and data science to execute the roadmap and deliver scalable AI-powered solutions from concept to production. The role requires strong leadership, experience turning innovative ideas into customer-facing products, and a track record of building scalable teams.

Qualifications

• 3+ years of experience leading, hiring, and developing engineering teams as an Engineering Manager.
• Proven experience building and scaling teams that deliver AI-driven products at scale.
• Strong track record of leading 0→1 product development and transforming innovative ideas into successful customer-facing solutions.
• Proficiency in one or more modern programming languages such as Python, Java, Go, Rust, TypeScript, Kotlin, or C#.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP). Healthcare or Revenue Cycle Management (RCM) experience preferred but not required.

Responsibilities

• Lead a team of AI/ML, data, and full-stack engineers to deliver AI-native products and define the org structure.
• Collaborate with product, engineering, AI research, and data science teams to define strategic goals and roadmaps; participate in hiring and onboarding new talent.
• Drive 0→1 product development by exploring and implementing new AI/ML technologies to enhance user experience.
• Champion Agile methodologies and DevOps best practices within the team for automated testing and efficient delivery.
• Contribute to building a diverse and inclusive culture across R37 and mentoring initiatives.

Skills

Engineering leadership

AI/ML product development

Hiring & mentorship

Python

Java

Cloud platforms

Tools

AWS

Azure

GCP

Job description

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare.

About R37

R37 is R1’s AI innovation lab, building technology to transform healthcare.

Our flagship platform, Phare OS, uses AI and automation to improve critical pre-bill workflows, including authorization, utilization management, documentation and coding. By identifying and resolving issues before claims are submitted, Phare OS helps prevent denials, improve reimbursement and move revenue cycle work upstream.

What makes R37 different is the opportunity to build advanced AI at real-world scale. R1 works across 95 of the top 100 U.S. health systems, giving R37 access to the data, workflows and reach needed to make an immediate impact:

• 180M+ claims
• 1.2B+ workflow actions and outcomes annually

This is startup-level ownership with enterprise-level impact. You’ll build technology that moves from idea to real healthcare environments, solving complex problems at scale and changing how healthcare works.

As our Engineering Manager, you will help drive the development and delivery of AI-native products by leading high-performing engineering teams and shaping the future of AI capabilities across our core platform. Every day you will lead and mentor multidisciplinary engineering teams, collaborate with product and AI leaders to execute the product roadmap, and drive the delivery of scalable AI-powered solutions from concept to production. To thrive in this role, you must be a strong people leader, passionate about building innovative AI products, skilled at navigating ambiguity, and experienced in creating high-performing engineering organizations that deliver measurable business outcomes.

Here’s what you will experience working as an Engineering Manager:

• Lead and Support Teams: Lead a team of AI/ML, data, and full-stack engineers to deliver AI-native products. Define the organizational structure and necessary functions and cultivate a high-performing team through effective recruitment, mentorship, and retention strategies
• Collaborate Across Functions: Work closely with product, engineering, AI research, and data science teams to define strategic goals and establish a roadmap for AI product development. Play a key role in hiring, recruiting, and onboarding new talent
• Drive Innovation: Spearhead innovation in 0->1 product areas by exploring and implementing new AI/ML technologies and techniques to enhance user experience
• Agile Methodologies and DevOps Practices: Champion agile methodologies and DevOps best practices within the team, fostering a culture of continuous improvement, automated testing, operational excellence and efficient software delivery and release
• Foster a Diverse and Inclusive Culture: Contribute to building a diverse and inclusive team and culture. Support initiatives through hiring, community events, and other programs. Collaborate with teams across R37 to enhance mentoring and development efforts

Required Skills:

• 3+ years of experience leading, hiring, and developing engineering teams as an Engineering Manager.
• Proven experience building and scaling teams that deliver Search, Ranking, Generative AI, or other AI-driven products at scale.
• Strong track record of leading 0→1 product development and transforming innovative ideas into successful customer-facing solutions.
• Proficiency in one or more modern programming languages such as Python, Java, Go, Rust, TypeScript, Kotlin, or C#.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).

Healthcare or Revenue Cycle Management (RCM) experience preferred but not required.

For this US-based position, the base pay range is $101,100.00 - $206,802.61 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a

R1 RCM Inc. (“the Company”)

Software Engineering Manager (R37) • R37