Social Media Community Specialist

As a pivotal member of our dynamic Pages Team, you will be executing strategic social media initiatives including conducting research, sourcing and posting social media content.

This is a hybrid role that demands a self-equipped workstation with your own PC and a robust internet connection from home, while also necessitating occasional bi-weekly meetings at our office based in Westville.

What you will do:

1. Conduct research, source and post content to social media and Google Business profiles.
2. Schedule one-on-one meetings with clients to plan the content strategy for the upcoming months.
3. Set up content calendars for clients.
4. Resize images for the various platforms.
5. Content management.
6. Monitor social media platforms for comments, messages and reviews.
7. Respond to messages across the social media and Google Business profiles.
8. Forward leads to clients.
9. Stay up to date with the latest social media best practices and developments.
10. Monthly reporting on social media and Google Business profile performance.

Requirements:

1. Grade 12 / School leaving certificate is essential.
2. Diploma / degree in Marketing or relevant field is preferred.
3. 2 years experience as a Social Media Content Specialist.
4. Excellent knowledge of Facebook, Instagram, and other social media best practices.
5. Experience with Google Business profile manager is advantageous.
6. Experience using social media marketing tools such as Buffer or Hootsuite.
7. Experience using Looker Studio.
8. Good understanding of social media KPIs.
9. Critical thinker and problem-solving skills.
10. Team player.
11. Great interpersonal and communication skills.