Social Media Community Specialist

iX; Durban; Hybrid; ZAR 240,000 - 360,000; Full time

Job summary

A leading company in digital marketing seeks a Social Media Content Specialist to enhance their clients' social media presence. The ideal candidate should have a strong background in social media management, proficiently handle content creation, and be skilled at analyzing social media performance. This hybrid role allows for remote flexibility while requiring periodic in-office meetings.

Qualifications

• 2 years experience as a Social Media Content Specialist.
• Min 2 years social media experience.
• Excellent knowledge of Facebook, Instagram, and social media best practices.

Responsibilities

• Conduct research, source and post content to social media and Google Business profiles.
• Schedule meetings with clients to plan the content strategy.
• Monthly reporting on social media and Google Business profile performance.

Skills

Social Media Management

Content Creation

Research

Time Management

Interpersonal Skills

Multitasking

Communication

Problem Solving

Education

Gr. 12/School leaving certificate

Diploma/degree in Marketing

Tools

Buffer

Hootsuite

Google Business profile manager

Looker Studio

Job description

As a pivotal member of our dynamic Pages Team, you will be executing strategic social media initiatives including conducting research, sourcing and posting social media content. This is a hybrid role that demands a self-equipped workstation with your own PC and a robust internet connection from home, while also necessitating occasional bi-weekly meetings at our office based in Westville.

What you will do:

• Conduct research, source and post content to social media and Google Business profiles
• Schedule one-on-one meetings with clients to plan the content strategy for the upcoming months
• Set up content calendars for clients.
• Resizing of images for the various platforms
• Content management
• Monitor social media platforms for comments, messages and reviews
• Respond to messages across the social media and Google Business profiles
• Forward leads to clients
• Stay up to date with the latest social media best practices and developments
• Monthly reporting on social media and Google Business profile performance
  
  
  

Requirements

• Gr. 12/School leaving certificate is essential
• Diploma/degree in Marketing or relevant field is preferred
• 2 years experience as a Social Media Content Specialist
• Min 2yr social media experience
• Excellent knowledge of Facebook, Instagram, and other social media best practices
• Experience with Google Business profile manager is advantageous
• Experience using social media marketing tools such as Buffer or Hootsuite
• Experience using Looker Studio
• Good understanding of social media KPIs
• Excellent multitasking skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills