Soc Analyst Centurion - Pretoria

Zakheni Ict (Pty) Ltd; Gauteng; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a Senior Network Analyst to oversee the management and maintenance of IT networks. In this vital role, you will collaborate with system and database administrators to ensure optimal network performance and reliability. Your expertise in LAN/WAN technologies, network security, and troubleshooting will be essential in providing ongoing support and resolving complex issues. This position offers a dynamic work environment where your contributions will directly impact the efficiency of communication systems. If you have a passion for networking and a desire to work in a collaborative team setting, this opportunity is perfect for you.

Qualifications

• Up-to-date knowledge of networking industry offerings and their applications.
• Good technical knowledge of LAN/WAN equipment and protocols.

Responsibilities

• Manage and maintain IT networks for data, voice, and image communication.
• Monitor network performance and troubleshoot issues as they arise.

Skills

Networking skills

Troubleshooting

Communication skills

Configuration of switches

Network security

Interpersonal skills

Education

6 Years of experience in networking

4 Years of experience in network security

2 Years of experience in hardware support

Tools

CISCO

HP Procurve/ARUBA

Nagios

Cacti

Zenoss

Symantec Endpoint Protection

Job description

Senior Network Analyst

The Senior Network Analyst will be responsible for the management and maintenance of the IT network.

S/he will work in conjunction with other system administrators, database administrators, and support technicians at the Client site.

Duties & Responsibilities

1. Working with current IT System engineers in designing and delivering the installation, upgrade, operation, control, maintenance, and effective use of local and wide area networks for the communication of data, voice, text, or images within the client site.
2. Meeting the required levels of service performance such as throughput, availability, and response time, and the timely and effective handling of enquiries and requests for guidance or action on problems.
3. Monitoring and reviewing the performance and quality of service provided by the network and its constituent hardware and software.
4. Taking responsibility for the investigation, diagnosis, troubleshooting, and resolution of problems, including negotiation with users, specialists, other staff, and suppliers as appropriate.
5. Taking account of the needs for quality, security, availability, and safety, utilizing, as necessary, specialized techniques, tools, methods, and standards.
6. Using established methods, hardware, and software tools and procedures for planning, installing, configuring, commissioning, monitoring, and investigating the network.
7. Providing ongoing operational client support when scheduled to do so and carrying out both simple and complex incident resolutions and changes; scheduled maintenance routines and network checks.
8. Reviewing network statistics, identifying trends in traffic flow and levels of service.
9. Proposing capacity changes and contingency arrangements as required.
10. Contributing to the development of complex communication systems, including the areas of investigation, analysis, specification, design, construction, testing, maintenance, upgrade, and migration.
11. Assisting in the collation of service reporting metrics and identifying/suggesting where metrics are missing or are surplus to requirements and other duties as assigned.

Desired Experience & Qualifications

1. 6 Years of: Up-to-date knowledge of industry offerings in the networking arena and their potential uses within the business.
2. 6 Years of: Good all-round technical knowledge of LAN/WAN network equipment (CISCO & HP Procurve/ARUBA), technologies, protocols, and communication standards (e.g., Ethernet, BaseT, TCP/IP suite, RIP, OSPF, EIGRP, BGP, MPLS).
3. 6 Years of: Knowledge of Radius, Active Directory, and Location Based Services like Cisco OS, Aruba NetEdit, HPE IMC, Aruba AOS-CX; Open Source tools (e.g., Nagios, Cacti, Zenoss).
4. 6 Years of: Networking skills, configuration of switches, IP ranges, and VLANs (VPN, Cisco routers, Satellite networks, Switches, VLANs, VOIP).
5. Network security skills and knowledge (4 Years of: Symantec antivirus End Point Protection edition).
6. 6 Years of: Good Microsoft networking and Operating System skills.
7. 4 Years of: Troubleshooting and problem-solving technical issues.
8. 2 Years of: Good knowledge of hardware support and installation.
9. 4 Years of: Good communication and interpersonal skills and ability to function in a team.
10. 3 Years of: Knowledge of design, implementation, and knowledge of Symantec Endpoint Protection edition.

Package & Remuneration

Market related / Negotiable