Soc Analyst Centurion - Pretoria

Zakheni Ict; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading technology firm in South Africa seeks a Senior Network Analyst to manage and maintain their IT network. The role involves collaborating with system engineers on installations and upgrades, monitoring network performance, and troubleshooting issues to ensure effective operation across local and wide area networks. Candidates should have experience in managing IT networks and possess strong problem-solving skills. Join a dynamic team and contribute to delivering high-quality service in a technology-driven environment.

Qualifications

• Experience in managing IT networks.
• Ability to troubleshoot network issues and provide solutions.
• Knowledge of local and wide area networks.

Responsibilities

• Design and deliver installations and upgrades of networks.
• Monitor network performance and quality of service.
• Resolve network issues through investigation and troubleshooting.

Job description

Senior Network Analyst

The Senior Network Analyst will be responsible for the management and maintenance of the IT network.

S / he will work in conjunction with other system administrators, database administrators, and support technicians at the Client site.

Duties & Responsibilities

Working with current IT System engineers in designing and delivering the installation, upgrade, operation, control, maintenance, and effective use of local and wide area networks for the communication of data, voice, text, or images within the client site.

Meeting the required levels of service performance such as throughput, availability, and response time, and the timely and effective handling of enquiries and requests for guidance or action on problems.

Monitoring and reviewing the performance and quality of service provided by the network and its constituent hardware and software.

Taking responsibility for the investigation, diagnosis, troubleshooting, and resolution of problems, including negotiation with users, specialists, other staff, and suppliers as appropriate.