Site Quality Lead : Snacks & Treats (Durban)

Tiger Brands; Durban; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading company in the FMCG sector is seeking a Site Quality Lead in Durban to implement and manage quality systems. The role requires strong leadership in quality assurance, compliance with standards, and development of quality training programs. Ideal candidates will have a background in natural sciences or engineering, with significant experience in manufacturing and quality management.

Qualifications

• Minimum 5 years experience in manufacturing, covering at least two pillars of quality.
• Minimum 2 years in a leadership role.
• Experience in managing external audits.

Responsibilities

• Implement and maintain quality management systems in factory & warehouse.
• Ensure compliance to all relevant legal and internal requirements.
• Develop and deliver quality training.

Skills

Excellent communication skills

Planning

Organizing

Execution

Integrity

Self-motivated

Education

Bachelor's degree in natural science/engineering

TQM or Quality qualification

Tools

MS Office suite

Job description

Job title : Site Quality Lead : Snacks & Treats (Durban)

Job Location : KwaZulu-Natal, Durban Deadline : June 28, 2025 Quick Recommended Links

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Job Description

THE JOB AT A GLANCE

• Implement and maintain QMS in Tiger factory & warehouse and drive everyday execution and continuous improvement.

Responsibilities

WHAT YOU WILL DO

Implement and manage quality management systems :

• Ensure adherence and maintenance of QMS admin
• Develop and implement quality related SOP’s and Work instructions
• Drive and track quality KPI’s Develop and maintain relationships with external stakeholders (Municipality, government bodies) Manage and host external audits.
• Ensure compliance to all relevant legal, statutory and internal requirements / standards and validation thereof.
• Implement, maintain and test site traceability systems.
• Site custodian of all specifications and ensure adherence.

Implement and manage HACCP :

• Develop, implement, monitor and review HACCP studies
• Implement and manage allergen control program
• Ensure compliance to pre-requisite program.
• Ensure compliance to micro requirements and standards.
• Implement and ensure compliance to hygiene standards.
• Develop and validate cleaning procedures.

Management of measurement and testing equipment and processes :

• Manage incoming raw material and drive compliance to specification.
• Design and implement sampling plans.Manage supplier performance.
• Work in progress and finish product release.
• Decide final disposition for non- conforming product (Product non- conformance management)
• Manage laboratory operations and adhere to safety standards.
• Develop and implement weight control verification program.

Lead Quality Improvement program :

• Lead and organize site MECP quality pillar.
• Manage non-conformance system.
• Analyze, review, report marketplace feedback and drive continuous improvement.
• Implement and monitor supplier performance and drive continuous improvement for strategic suppliers.
• Ensure process capability and drive improvement / optimization.
• Initiate and drive quality improvement projects.
• Input into the product innovation.
• Support trails.
• Drive the quality gate keeping (TIP) process.
• Drive and manage quality cost improvement initiative.
• Demonstrate product knowledge and expertise.

Manage People, Culture & Linkage :

• Develop and deliver quality training.
• Coach quality teams and other functional teams.
• Drive quality culture building activities.
• Participate in business unit and group community of practices.
• Build and grow network / linkage with external stakeholders.
• Develop teams.

Qualifications

WHAT YOU'LL BRING TO THE TABLE

Skills Required

• Excellent communication skills written and oral.
• Excellent planning, organizing and execution skills.
• Delegating responsibilities
• Result orientated
• Effective employee relation skills
• Ability to work under pressure
• Integrity and credibility
• Willing to deliver as per operational requirement
• Be self-motivated and able to work without supervision.
• Monitor and comply with safety rules and regulations

Qualifications & Knowledge

• Bachelor's degree, or equivalent qualification in a natural science / engineering.
• TQM or Quality qualification advantageous.
• Sound working knowledge of the MS Office suite (Outlook; PowerPoint, Excel)

Experience

• Minimum 5 years’ experience in manufacturing. (Covered at least two pillars of quality)
• Minimum 2 year in a leadership role
• Experience in managing external audits

Decision Making

• Leading the quality agenda for the site
• Food safety and food defense
• Subject matter expertise on compliance to quality governance standards
• Leading hygiene, GMP, sensory evaluation and quality at processing source