Showroom Manager- Bridge City

homechoice; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading homeware retailer in Durban seeks a Junior Management candidate to oversee showroom operations. Responsibilities include managing sales, ensuring stock control, and leading a motivated team to achieve sales targets. Ideal candidates will have 5+ years' retail experience, leadership experience, and a relevant qualification in Sales & Marketing. This permanent position offers a dynamic work environment with a focus on customer experience.

Qualifications

• Minimum of 5 years’ working experience within the retail industry.
• Experience leading a team within a sales-target driven environment.
• Must not be currently debarred as per FAIS Act.

Responsibilities

• Oversee sales objectives and drive operational efficiency.
• Ensure effective stock management and visual displays.
• Deliver an exceptional customer experience.

Skills

Sales management

Stock control

Communication

Cash management

Team leadership

Customer service

Education

Relevant tertiary qualification (Sales & Marketing)

Tools

MS Office

Job description

Overview

The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space.

What You Will Love Doing In This Role

• Manage Sales and Operations: Oversee sales objectives and drive operational efficiency.
• Stock Control: Ensure effective stock management in alignment with procedures, customer needs, and visual display standards.
• Clear Communication: Facilitate accurate and timely in-store communication across the showroom.
• Cash Management: Oversee cash handling processes to ensure accuracy and accountability.
• Promotions and Displays: Execute and implement monthly promotions and visual merchandising displays.
• Store Security: Safeguard store security and prioritize the well-being of staff.
• Training and Development: Ensure category specialists are fully trained and equipped to excel in their roles.
• Achieve Sales Targets: Drive the achievement of monthly intake and NSV (Net Sales Value) targets.
• Customer Experience: Deliver a consistently exceptional customer experience.
• Stockroom Management: Oversee stockroom operations, reducing GRs (Goods Returns) and cancellations.
• Maintain Cleanliness: Ensure showroom and back-of-house areas are well-maintained and orderly.
• Reporting: Prepare and submit daily, weekly, and monthly reports to track performance and inform decision-making.
• People Management: Lead, motivate, and develop store staff to achieve business objectives.
• Project Management: Manage and implement key projects to support business growth and operational improvements.

Requirements

• Relevant tertiary qualification (Sales & Marketing).
• Minimum of 5 years’ working experience within retail industry.
• Working in the homewares retail industry would be highly advantageous.
• Minimum of 5 years’ experience in leading a team within a sales target driven environment.
• Experience using MS Office packages.
• Must be available to work shifts, weekends and public holidays.
• Clear credit and criminal record.
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

What We Will Love About You

• We love your ethical approach, professionalism, and high-energy self-starter mindset.
• We love your planning, organizational skills, and customer-first attitude.
• We love your natural leadership, mentoring, and ability to inspire others.
• We love your drive to meet deadlines and targets with attention to detail.
• We love your communication, motivation, and ability to engage at all levels.
• We love your calm under pressure and effective stress management.
• We love your adaptability, flexibility, and proactive approach to driving results.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun

Location: Durban

Work Level: Junior Management

Type: Permanent

Salary: Market Related

EE Position: No