Shop Specialist - Watches

Crew Life at Sea; Cape Town; On-site; EUR 30,000 - 50,000; Full time

Job summary

Une entreprise leader dans le secteur des croisières recherche un superviseur des ventes pour administrer le magasin de montres à bord de ses navires. Le candidat idéal a une forte expérience en vente au détail, spécifiquement dans les produits de luxe, et devra diriger une équipe tout en s'assurant d'apporter un service client exceptionnel. Avec une connaissance approfondie des tendances du secteur et des montres, ce poste nécessite une disponibilité flexible et une autonomie dans un environnement captivant.

Qualifications

• Minimum de 2 ans d'expérience en vente au détail, de préférence dans les biens de luxe.
• Capacité à travailler dans un environnement dynamique et rapide.
• Connaissance des montres et marques de luxe préférée.

Responsibilities

• Gérer les opérations quotidiennes du magasin de montres, y compris les ventes et la gestion des stocks.
• Former et superviser une équipe d'associés aux ventes.
• Créer et mettre en œuvre des stratégies de vente pour augmenter les revenus.

Skills

Leadership

Communication

Customer Service

Sales Strategy

Education

High school diploma

Bachelor's degree in business

Job description

Key Responsibilities:

- Oversee the day-to-day operations of the watch shop, including sales, inventory management, and customer service onboard the cruise ship

- Provide exceptional customer service to onboard guests, ensuring their needs are met and exceeded

- Maintain a high level of product knowledge and stay up to date on industry trends and new releases

- Create and implement sales strategies to increase revenue and meet sales targets

- Train and supervise a team of sales associates, ensuring they are knowledgeable and providing excellent customer service

- Monitor inventory levels and place orders as needed to ensure a well-stocked and visually appealing shop

- Handle cash and credit card transactions accurately and efficiently

- Collaborate with other departments onboard to promote and market the watch shop

- Assist with visual merchandising and displays to showcase products effectively

- Ensure compliance with company policies and procedures, as well as safety and security measures

Requirements:

- High school diploma or equivalent required; Bachelor's degree in business or related field preferred

- Minimum of 2 years of retail sales experience, preferably in luxury goods

-Fluency in English required; proficiency in one or more of the following languages is strongly preferred: German, French, Spanish, Italian

- Strong leadership skills and experience managing a team

- Excellent communication and interpersonal skills

- Proven track record of meeting and exceeding sales targets

- Knowledge of watches and luxury brands preferred

- Ability to work in a fast-paced and dynamic environment

- Willingness to work flexible hours, including evenings, weekends, and holidays

- Must be able to pass a background check and obtain necessary travel documents