Shop Assistant / Cashier - X3 Clicks Farrarmere

Clicks Group Limited; Benoni; Sur place; ZAR 134 000 - 179 000; Plein temps

Résumé du poste

Clicks Group in Benoni is seeking a retail associate to deliver service excellence through efficient POS operations, merchandising and clubcard enrollment at our store. You will handle cash, promote promotions and ensure a positive customer experience.

You will maintain product knowledge, assist customers, and support stock and visual standards to meet store targets and uphold Clicks values.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment
• Desirable: Maths 50% and English 50% at Grade 12 level

Responsabilités

• Efficiently execute all operational activities at the point of sale.
• Maintain accuracy when scanning merchandise and collecting payment, including clubcard rewards.
• Ensure safe handling of cash at all times.
• Promote Clicks' clubcard and enroll new members to hit targets.
• Promote promotions to drive sales and ensure a great customer experience.

Connaissances

Planning and organising

Problem solving

Strong customer orientation

Relating and networking

Following instructions

Delivering results

Teamwork

Persuading and influencing

Coping with pressures

Formation

Grade 12 with Maths 50% and English 50%

Description du poste

Listing reference: click_025935

Listing status: Online

Apply by: 12 August 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level