Shop Assistant / Cashier - X3 Clicks Northmead Mall

Clicks Group Limited; Benoni; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group Limited is hiring for a customer-facing role at the point of sale in a busy Clicks store in Benoni. You will handle cash, scan items, and apply clubcard rewards to ensure fast, friendly checkout.

The job emphasizes promotions, accurate till operation, and delivering a positive customer experience. Applicants should have a retail/FMCG background or interest, good maths and English, and strong interpersonal skills to work effectively with customers and team members.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.
• Maths and English at Grade 12 level (50% minimum).
• Basic maths calculations.
• Knowledge of stock management procedures.
• Customer service excellence and merchandising principles.

Responsibilities

• Execute all POS operations efficiently and accurately.
• Scan merchandise and process payments, including clubcard rewards.
• Handle cash safely at all times.
• Promote Clicks clubcard and enroll new members.
• Inform customers about promotions to drive sales.
• Deliver superior service as a brand ambassador.
• Maintain merchandising and housekeeping per standards.
• Support Clicks vision to be the top health and beauty retailer.
• Keep product knowledge up to date to assist customers.

Skills

Planning and organising

Problem-solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Teamwork

Persuading and influencing

Coping with pressures

Adaptability

Education

Grade 12 Maths and English

Job description

Listing reference: click_026927

Listing status: Online

Apply by: 29 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level