Shop Assistant / Cashier - X11 Botlokwa Plaza

Clicks Group Limited; Molemole Local Municipality; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Clicks Group Limited is seeking a frontline team member to securely handle sales transactions, operate the POS, and promote clubcard memberships at the point of sale. You will deliver friendly, efficient service and maintain accurate cash handling and merchandising standards in a fast-paced retail environment.

The role emphasizes product knowledge, promotions, and upselling while ensuring a positive customer experience and adherence to store procedures and values.

Qualifications

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Responsibilities

• Efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• Maintain high levels of accuracy when scanning merchandise and collecting payment, including actioning clubcard rewards.
• Ensure the safe handling of cash at all times.
• Promote Clicks' clubcard and enroll new members to meet participation targets.
• Inform customers about promotions to boost sales and ensure customers feel good and pay less.
• Deliver superior customer service as a brand ambassador, being visible and professional.
• Maintain merchandising standards and general housekeeping according to store guidelines.
• Support the Group's vision to be the customer's first choice health and beauty retailer by living the company values.

Skills

Planning & organizing

Customer orientation

Problem solving

Relating & networking

Following procedures

Delivering results

Teamwork

Persuading & influencing

Education

Grade 12 Maths & English

Job description

Listing reference: click_026492

Listing status: Online

Apply by: 14 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.


• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.


• To ensure the safe handling of cash at all times.


• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.


• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".


• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.


• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.


• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.


• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations


• Retail/FMCG background and understanding of merchandising and promotions principles


• Understanding of stock management procedures


• Knowledge of customer service excellence

Skills:

• Planning and organising skills


• Problem-solving skills


• Strong customer orientation


• Relating and networking


• Following instructions and procedures


• Delivering Results and Meeting Customer Expectations


• Working with people


• Persuading and Influencing


• Planning and Organising


• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level