Shop Assistant Cashier X10 - Clicks Safari Shopping Centre (Brits)

Clicks Group; Brits; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Clicks Group seeks a dedicated retail associate in Brits to deliver excellent customer service through efficient point of sale operations and merchandising. You will engage with customers, promote loyalty programs, and uphold store standards, playing a key role in enhancing the shopping experience while embodying company values and operational efficiency.

Qualifications

• Essential Grade 12 qualification required.
• Desirable: 50% in Maths and English at Grade 12 level.
• Customer-facing role experience preferred.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Proactively promote the Clicks' clubcard to achieve targets.
• Maintain high levels of accuracy when processing transactions.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths 50% at Grade 12 level

English 50% at Grade 12 level

Job description

Listing reference: click_020536

Listing status: Online

Apply by: 9 July 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Brits

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Description

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
  
  

Knowledge

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
  
  

Skills

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills
  
  

Competencies

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
  
  

Desirable

• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks
  
  

Experience

Minimum requirements

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment
  
  

Education

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level