Shop Assistant Cashier X10 - Clicks North Riding Square

Clicks Group Limited; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Clicks Group Limited is hiring for a pivotal role in retail operations, where you'll ensure exceptional customer service at the point of sale while maintaining accuracy in transactions. The position requires a Grade 12 education level in Maths and English and a strong orientation towards customer satisfaction, making it an exciting opportunity to join a leading retail team.

Qualifications

• Desirable: customer facing experience in retail/FMCG.
• Basic maths and English at Grade 12 level.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Maintain high accuracy in scanning merchandise and handling cash.
• Promote the Clicks' clubcard and provide excellent customer service.

Skills

Planning and organising

Problem-solving

Customer orientation

Networking

Following instructions

Delivering results

Working with people

Persuasion

Coping with pressures

Education

Grade 12 Maths 50% and English 50%

Job description

Listing reference: click_020456

Listing status: Online

Apply by: 27 June 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level

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