Shop Assistant / Cashier - X1 Clicks Elukwatini Square

Clicks Group Limited

eLukwatini

Sur place

ZAR 112 000 - 156 000

Plein temps

Il y a 13 jours

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Résumé du poste

Clicks Group is seeking a motivated in-store associate to deliver exceptional customer service, operate the POS at the till, and promote the Clicks clubcard. You will enroll new members and drive promotions while maintaining merchandising standards and accurate cash handling.

Ideal candidates have basic maths skills, a retail/FMCG background, and a solid grasp of stock management. A 12th grade pass with Maths and English is desirable.

Qualifications

  • Basic maths calculations.
  • Retail/FMCG background understood.
  • Understanding of merchandising principles.
  • Knowledge of clubcard promotions is a plus.

Responsabilités

  • Efficiently execute all POS operations at the point of sale in a timely and efficient manner.
  • Maintain high accuracy when scanning merchandise and processing payments, including clubcard rewards.
  • Promote the Clicks clubcard and enroll new members to hit targets.
  • Highlight promotions to customers to boost sales and ensure a positive checkout experience.
  • Deliver superior customer service as a brand ambassador in-store.
  • Maintain merchandising and general housekeeping to store standards.

Connaissances

Customer service
Cash handling
POS operation
Stock management
Planning and organising
Communication skills

Formation

Grade 12 with Maths 50% and English 50%

Outils

POS system

Description du poste

Listing reference: click_027251

Listing status: Online

Apply by: 13 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
  • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  • To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
  • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

  • Basic maths calculations
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Understanding of stock management procedures
  • Knowledge of customer service excellence

Skills:

  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Relating and networking
  • Following instructions and procedures
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Persuading and Influencing
  • Planning and Organising
  • Coping with Pressures and Setbacks

Experience:

  • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

  • Desirable: Maths 50% and English 50% at Grade 12 level
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