Shop Assistant Cashier / Festive Casuals - uThukela District

Clicks Group Limited; KwaZulu-Natal; On-site; ZAR 150,000 - 210,000; Part time

Job summary

Clicks Group is seeking a Shop Assistant Cashier / Festive Casuals in uThukela District. You will manage POS transactions, promote the Clicks clubcard, and deliver high standards of customer service in a fast-paced retail environment.

You will support merchandising, housekeeping, and promotions while maintaining accuracy and friendly service. The role focuses on delivering a positive customer experience, handling cash securely, and enrolling new clubcard members to achieve targets during the

Qualifications

• Experience in customer service in a POS retail environment.
• Ability to handle cash accurately.
• Familiar with clubcard promotions and enrolment procedures.

Responsibilities

• Execute POS transactions accurately and promote the Clicks clubcard.
• Maintain cash handling accuracy at all times.
• Promote Clicks clubcard membership to reach targets.
• Inform customers of promotions to drive sales and enhance experience.
• Maintain store merchandising and housekeeping to standards.
• Deliver friendly, professional service as a brand ambassador.

Skills

Planning and organising

Problem-solving

Customer orientation

Relating and networking

Following instructions

Persuading and Influencing

Coping with pressures

Education

Maths 50% and English 50% (Grade 12)

Job description

Shop Assistant Cashier / Festive Casuals - uThukela District

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Fixed Term Contract

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level