Shop Assistant (Blue Route)

Job Location : Western Cape, Cape Town

Deadline : May 14, 2025

Job purpose :

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience.

Key Skills needed :

• Fantastic customer service skills
• Highly motivated and target driven
• Excellent selling and communication skills

Key Performance Areas

• Providing AWESOME customer service to give customers a WOW experience.
• Attend to unique and individual shopping needs of each customer and always put the Customer first.
• Ensuring that customers receive prompt and relevant service on the sales floor and by telephone.
• Adhere to all basic customer service standards.
• Determining customers' requirements and advising on product range, price, and warranties.
• Demonstrating, explaining, and advising on products to customers.
• Selling goods and most importantly add on sales and services.
• Ensuring that goods are correctly priced and displayed.
• Ensure promotions are executed timeously and execution is planned in advance.
• Adherence to all merchandising/layouts and housekeeping standards and schedules.
• Preparation, implementation, and maintenance of all advertised sales promotions timeously.
• Reporting on fast and slow sellers to the Store Manager.
• Participating in stock takes and stock counts.
• Minimize expenses in area of responsibility.
• Maximize sales in all areas.
• Protect Company’s assets in area of responsibility.

Entry Requirement

• Matric Certificate.
• Must have own or reliable transport to be able to work shifts.

General

• To undertake any other relevant duties requested by Senior Management.
• To undertake all mandatory and service training as required.
• Maintaining the strict confidentiality of all information.
• To undertake an appraisal and personal development review regularly.
• To take responsibility and accountability for being up to date with current SOP’s.
• Co-operating fully in the introduction of any new technology and new methods.