Shop Assistant

AngelCare; Pietermaritzburg; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Msuez Uk is seeking a Shop Assistant to help operate a retail store efficiently with a focus on customer service. You will greet customers, assist with queries, process transactions, and help maintain an inviting shopping environment.

The role emphasizes strong organizational skills, teamwork, and the ability to manage inventory and merchandising tasks while delivering outstanding service to shoppers.

Qualifications

• High school diploma or equivalent.
• Previous retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills and proficiency in operating a cash register.
• Knowledge of inventory management and merchandising techniques is a plus.
• Flexibility to work weekends and holidays as needed.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Answer customer questions and provide product information.
• Process transactions accurately and efficiently.
• Maintain a clean, organised, and visually appealing store.
• Receive and stock merchandise, ensuring proper pricing and placement.
• Monitor inventory levels and assist with ordering and restocking products.
• Collaborate with team members to achieve sales goals and provide excellent customer service.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Follow company policies and procedures, including cash handling and loss prevention protocols.
• Assist with store opening and closing procedures as needed.

Job description

Position

Shop Assistant

Company Overview

Msuez Uk is a leading retail company that specialises in providing high-quality and affordable products to customers. With a wide range of products including clothing, accessories, and home goods, we strive to create a one-stop shopping experience for our customers. Our company values include integrity, teamwork, and customer satisfaction, and we are looking for a Shop Assistant who shares these values to join our team.

Position Overview

As a Shop Assistant at Msuez Uk, you will play a vital role in ensuring the smooth operation of our retail store. You will be responsible for assisting customers, managing inventory, and maintaining the overall appearance of the store. The ideal candidate will have a passion for customer service, strong organisational skills, and a friendly and approachable demeanor.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner
• Answer customer questions and provide product information
• Process transactions accurately and efficiently
• Maintain a clean, organised, and visually appealing store
• Receive and stock merchandise, ensuring proper pricing and placement
• Monitor inventory levels and assist with ordering and restocking products
• Collaborate with team members to achieve sales goals and provide excellent customer service
• Handle customer complaints and resolve issues in a timely and professional manner
• Follow company policies and procedures, including cash handling and loss prevention protocols
• Assist with store opening and closing procedures as needed

Qualifications

• High school diploma or equivalent
• Previous retail or customer service experience preferred
• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Basic math skills and proficiency in operating a cash register
• Knowledge of inventory management and merchandising techniques is a plus
• Flexibility to work weekends and holidays as needed

Working at Msuez Uk

At Msuez Uk, we believe that our employees are our most valuable asset. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. As a member of our team, you will be part of a supportive and inclusive work environment where your contributions are valued and recognised.