Shift Technician

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Our client is transforming the real estate sector, dedicating itself to creating a brighter future through unparalleled services, guidance, and technological solutions. Committed to excellence, we prioritize the growth of our team members, offering flexibility and tailored benefits to foster professional and personal development. Whether your expertise lies in commercial real estate, technology, or skilled trades, we invite you to join us in shaping a rewarding future.

Position Overview:

As a Workspace Shift Technician, you will play a crucial role in our mission by providing top-notch technical support daily. Your focus will be on maintaining SOPs, KPIs, and SLAs while collaborating closely with our workspace team to ensure consistent and resilient engineering services, ultimately enhancing the workplace experience for our clients’ staff and visitors.

Key Responsibilities:

Team Collaboration:

• Actively engage with your team, fostering a culture of teamwork, service excellence, and personal development.
• Embrace coaching and mentoring opportunities to enhance your expertise and advance your career.

Operational Duties:

• Adhere strictly to client contract requirements, aiming to meet and exceed KPIs.
• Execute reactive and planned maintenance tasks to high standards.
• Follow established and emergency protocols.
• Champion the account’s Risk & Safety practices to prevent service disruptions.
• Collaborate with the team to identify areas for technical service improvement.
• Proactively seek service enhancements, driven by a commitment to continual improvement.

Desired Experience & Technical Skills:

• Updated IEE Wiring and Installation Regulations or equivalent in mechanical engineering.
• HNC & HND in Engineering.
• Confined Authorized Person – Refresher courses available.
• Mechanical Pressure Authorized Person – Refresher courses available.
• IOSH certification.

Essential Qualifications & Experience:

• City & Guilds Level 3 NVQ in electrical/mechanical discipline.
• Previous experience in a Critical Engineering Facility.
• Strong PC literacy, proficiency with systems like BMS, and other digital control/monitoring platforms.

Work Location:

• This role operates on a rotational shift pattern (12 hours), covering both day and night shifts.
• Flexibility to support the team outside of designated shifts is essential.
• The position is based at our client’s premises.