Shift Supervisor - Poetry - Brooklyn

Cape Union Mart Group; Pretoria; On-site; ZAR 150 000 - 350 000; Full time

Job summary

An established industry player seeks a dynamic store manager to lead a retail team in delivering exceptional customer service and maximizing store performance. This role involves managing daily operations, optimizing sales through innovative merchandising, and fostering a positive team culture. The ideal candidate will possess strong leadership skills, a passion for retail, and the ability to inspire and develop team members. Join a forward-thinking company that values creativity and employee engagement, and make a significant impact in a vibrant retail environment.

Qualifications

• 2 years of supervisory experience in a retail environment.
• Ability to communicate effectively at all levels.

Responsibilities

• Manage all aspects of a store to maximize turnover and profit.
• Deliver exceptional customer service and lead talent initiatives.
• Implement company policies and maintain health & safety practices.

Skills

Supervisory Skills

Communication

Leadership

Customer Service

Relationship Building

Adaptability

Education

Matric or equivalent

Job description

Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Stock loss control and prevention
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead talent selection, training, coaching, retention, and recognition initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to company culture and create fun.

Minimum Requirements

• 2 years of supervisory experience
• Matric or equivalent
• Clear criminal record
• Ability to communicate effectively at all levels.

Behavioural Requirements

• Inspirational leadership and passion
• Taking ownership
• Building and maintaining relationships
• Innovation and change management
• Thinking adaptability

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Retail