Shift Supervisor

TSU International; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in public safety is seeking a shift supervisor for their team in Clifton, Cape Town. The role involves supervising safety officers, ensuring high visibility and response to incidents, along with administrative responsibilities. Candidates must possess a Grade B PSIRA certification and have proven supervisory experience in the security sector.

Qualifications

• 3-5 years relevant work experience in security.
• Proven supervisory experience in the security or related sector.
• Experience in writing reports and completing registers.

Responsibilities

• Supervision of public safety officers and ensuring coverage.
• Completing hourly situational reports for communication.
• Conducting vehicle and foot patrols in defined areas.

Skills

Supervisory experience

Good administrative skills

Education

Grade B PSIRA certification

Job description

Working in the public spaces of Clifton – including beaches, car parks, roads and green open spaces - the public safety team is responsible for providing a visible crime deterrent on a 24x7x365 basis, whilst also offering assistance in the public space to residents, property owners and visitors. Officers are supported by a surveillance centre, providing CCTV monitoring.

Reporting to the Contract Manager, the shift supervisor is responsible for overall supervision of the shift.

Key responsibilities include :

• Posting of public safety officers to designated posts to always ensure visibility and coverage as needs change;
• Completing hourly situational reports and posting these onto public safety communication channels;
• Completing vehicle and foot patrols in defined areas;
• Motivating and correcting public safety officers where necessary;
• Responding to incidents in which a public safety officer requires back up;
• Liaising with the surveillance centre regarding CCTV alerts and suspicious behaviour, and ensuring resources are deployed to attend to them, providing updates and reports in each instance;
• Conducting spot checks on public safety officers to ensure standards are maintained;
• Working with the contract manager to manage issues.

To be considered for the role, you will need :

• Grade B PSIRA certification;
• A valid driver's licence, and be a regular driver;
• Proven supervisory experience in the security or a related sector;
• 3-5 years relevant work experience;
• Good administrative skills and experience in writing reports and completing registers;
• Reliable transport to Clifton if living outside of the following areas : Eerste River, Delft, Wesbank, Mfuleni.

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