Shift Supervisor

TSU Protection Services; Cape Town; On-site; ZAR 20 000 - 40 000; Full time

Job summary

An established industry player in public safety is seeking a dedicated shift supervisor to oversee operations in the vibrant Clifton area. This role involves managing a team of public safety officers, ensuring their visibility and effectiveness while providing crucial support in maintaining a secure environment. With responsibilities ranging from conducting patrols to liaising with a surveillance center, the ideal candidate will possess strong supervisory skills and a Grade B PSIRA certification. Join this dynamic team and play a vital role in ensuring the safety and well-being of residents and visitors alike.

Qualifications

• 3-5 years of relevant work experience in security or related fields.
• Proven supervisory experience and good administrative skills.

Responsibilities

• Supervising public safety officers and ensuring visibility.
• Conducting patrols and responding to incidents as needed.
• Liaising with the surveillance center for CCTV alerts.

Skills

Supervisory Skills

Report Writing

CCTV Monitoring

Public Safety Management

Education

Grade B PSIRA Certification

Job description

Working in the public spaces of Clifton – including beaches, car parks, roads and green open spaces - the public safety team is responsible for providing a visible crime deterrent on a 24x7x365 basis, whilst also offering assistance in the public space to residents, property owners and visitors. Officers are supported by a surveillance centre, providing CCTV monitoring.

Reporting to the Contract Manager, the shift supervisor is responsible for overall supervision of the shift.

Key Responsibilities Include

• Posting of public safety officers to designated posts to always ensure visibility and coverage as needs change;
• Completing hourly situational reports and posting these onto public safety communication channels;
• Completing vehicle and foot patrols in defined areas;
• Motivating and correcting public safety officers where necessary;
• Responding to incidents in which a public safety officer requires back up;
• Liaising with the surveillance centre regarding CCTV alerts and suspicious behaviour, and ensuring resources are deployed to attend to them, providing updates and reports in each instance;
• Conducting spot checks on public safety officers to ensure standards are maintained;
• Working with the contract manager to manage issues.
  
  

To Be Considered For The Role, You Will Need

• Grade B PSIRA certification;
• A valid driver’s licence, and be a regular driver;
• Proven supervisory experience in the security or a related sector;
• 3-5 years relevant work experience;
• Good administrative skills and experience in writing reports and completing registers;
• Contactable references;
• Reliable transport to Clifton if living outside of the following areas: Eerste River, Delft, Wesbank, Mfuleni.