Shift Leader - Cape Union Mart - Mooi Rivier

Cape Union Mart Group; Potchefstroom; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail group in South Africa seeks a Store Manager in Potchefstroom. The role involves overseeing store operations, maximizing sales, and leading a team to deliver exceptional customer service while maintaining company policies. Ideal candidates will have strong leadership skills, a retail management background, and a passion for fostering a positive work environment.

Qualifications

• 3 years of management retail experience required.
• Ability to communicate effectively at all levels.
• Clear criminal record is a prerequisite.

Responsibilities

• Manage all aspects of store operations.
• Implement customer experience strategy to enhance service.
• Train, coach, and retain team members effectively.

Skills

Customer service

Leadership

Innovation

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties And Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.
  
  

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
  
  

Minimum Requirement.

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.