Shelfpacker & Customer Service Associate

Pick n Pay Retailers; KwaZulu-Natal; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Pick n Pay Retailers is seeking a team member to pack shelves and respond to shopper enquiries while maintaining hygiene on the warehouse and shop floor. You will provide friendly, efficient service and ensure products are stocked according to company standards.

The role emphasizes accuracy, speed, and customer focus, with a requirement to be flexible for shifts and adapt to operational needs.

Qualifications

• Customer-focused and responsive to shopper inquiries
• Clear communication and courteous service on the floor
• Ability to complete tasks efficiently while maintaining standards

Responsibilities

• Pack shelves and bins according to laid down standards
• Listen to customer requests and provide required products/services
• Advise customers on products/services in a courteous manner
• Maintain hygiene, housekeeping and cleanliness in Warehouse and floor

Skills

Customer minded

Excellent communication

Sense of urgency

Routine task execution

Self development

Flexible & multi-skilled

Shift work

Education

Grade 12

Job description

Pick n Pay Retailers is seeking a team member to pack shelves and respond to shopper enquiries while maintaining hygiene on the warehouse and shop floor. You will provide friendly, efficient service and ensure products are stocked according to company standards.

The role emphasizes accuracy, speed, and customer focus, with a requirement to be flexible for shifts and adapt to operational needs.