Services Anglophone Channel Manager

Job Description - Services Anglophone Channel Manager (AUX)

Schneider's Purpose : To create IMPACT by empowering all to make the most of our energy and resources, bridging progress and sustainability.

At Schneider, we call it 'Life Is On.'

Our Mission : To be a trusted partner in sustainability and efficiency.

Your Mission : Working in a team environment, the Services Channel Sales Manager, based in Johannesburg and supporting Anglophone regions, is responsible for achieving target revenue, margin, and growth order targets through services channel partners.

This role aligns with the Global Channel strategy for a country or group of countries.

Your Role

Magic happens when you bring great people together! Responsibilities include:

1. Implementation of the local Services channel strategy in a country or group of countries, in line with global strategy recommendations and the country marketing support.
2. Identification and contact of potential customers or prospects, either existing or new, and select an appropriate channel profile as a leader, in collaboration with BU.
3. Establishment of revenue/margin growth targets with the selected channel partners.
4. Annual achievement of FS revenue and growth targets for the list of End users delegated to their partner's portfolio and for Preferred partners or BAU partners where he/she is in charge.
5. Support the development of partners' skills & capabilities to support our offers and use our opportunity management tool (BFO or PRM) to monitor the pipeline.
6. Securing end-users' customer satisfaction, overseeing all ongoing channel activities with the customer (orders, delivery, credit, rebates).
7. Utilization of CRM & digital tools ecosystem for our partners (BFO) for sales funnel management & My Schneider opportunities.
8. Accountable for Time to quote and quality of our partner commercial proposal with ISSR and tender support.
9. Define Sales & Marketing automation campaign with marketing and support ISSR, who lead this action.
10. Provide monthly forecasts and quarterly vision for BR.
11. Animate their partner's portfolio (reviews with channel partners, join end-users' visits, partners' visits, trade/fair, events) with 60/70% Facing time with 70% on partner sites and 30% on EU sites to coach partners for new tools/offers and consultative deals.
12. Manage escalation and conflicts on the field.
13. Boost the Digitalization of our partners.

Qualifications

BSc in an Engineering or relevant technical field.

Min 5 years work experience in channel or "intermediaries" business when dealing with EU (Power services especially).

Minimum 5 years of Experience in Services and technical sales experience.

Excellent verbal and written communication skills, including C-level customers.

Matrix management and collaboration skills.

Capacities to influence and convince inside/outside.

Ability to build a sustainable and reliable relationship with the certified partners and the customers.

Thorough knowledge of Schneider Electric services offered throughout the Asset Management Life Cycle of the product.

Proficient in Microsoft Office suite and ERP/CRM related tools.

Excellent organizational skills.

Why us?

At Schneider Electric, we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to use energy and efficiency to enable life, progress, and sustainability for all. Our values and behaviors are the foundation for creating a great culture to support business success.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your Meaningful, Inclusive, and Empowered career at Schneider Electric.